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Community Member

Weird Time Issue

We're experiencing a weird issue with our unity server. The time on our unity server is ahead by one hour, yet our callmanager server is on time. If I go into windows time and correct the time on the unity server, I am unable to dial into the voicemail from any of our phones. If i change it back to being an hour ahead, the voicemail works again. Has anybody run into something similar to this before?

3 REPLIES
Hall of Fame Super Red

Re: Weird Time Issue

Hi Brett,

Have you looked into using NTP?

How To Configure Time Synchronization for Cisco CallManager and Cisco Unity

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a008009470f.shtml

Hope this helps!

Rob

Community Member

Re: Weird Time Issue

We don't have our servers connected to the internet. It's weird though.... our unity works fine UNLESS i set it to the correct time. If I change it to a day or an hour off... it works fine. If i set it to the correct hour... none of our phones are able to reach unity. I don't even know where to start researching this issue. Would anybody be able to point me in the right direction?

Highlighted
Community Member

Re: Weird Time Issue

Seem like a stupid answer, but how about:

Daylight saving?

is it configure on ur unity?

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