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Community Member

Weird voip problem

Hi Guys,

I'm using the Cisco 2621XM router with the IP Voice services firmware. I disconnected my router and moved home. Plugged it all back in, the system will resync with my SIP service provider.

Calls ring but do not hit the handset.

Calls out ring once before failing to unknown number on the handset.

Debug from CCSIP CALLS on the router

May 19 17:58:40.149: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1, ConnectionId 208E63D9625311DF8027F92667D5BECD, SetupTime 17:58:21.249 EST Wed May 19 2010, PeerAddress 038772xxxx, PeerSubAddress , DisconnectCause 7F  , DisconnectText interworking (127), ConnectTime 17:58:40.149 EST Wed May 19 2010, DisconnectTime 17:58:40.149 EST Wed May 19 2010, CallOrigin 2, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 0, ReceiveBytes 0
May 19 17:58:40.153: %VOIPAAA-5-VOIP_FEAT_HISTORY: FEAT_VSA=fn:TWC,ft:05/19/2010 17:58:21.249,cgn:038772xxxx,cdn:,frs:0,fid:11,fcid:208E63D9625311DF8027F92667D5BECD,legID:76,bguid:208E63D9625311DF8027F92667D5BECD

Could someone point me toward a cause?

I'll include some config below

voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip registrar server expires max 200 min 60

voice translation-rule 1
rule 1 /038772xxxx/ /2001/
voice translation-profile SIP
translate called 1
dial-peer voice 100 voip
description Internode-038772xxxx
translation-profile incoming internode
preference 7
answer-address 1001
destination-pattern 1001
translate-outgoing calling 1
session protocol sipv2
session target sip-server
incoming called-number 038772xxxx
dtmf-relay rtp-nte
codec g711alaw
dial-peer voice 101 voip system
dial-peer voice 300 voip
description Incoming Internode 038772xxxx
voice-class sip dtmf-relay force rtp-nte
session protocol sipv2
session target ipv4:
incoming called-number 038772xxxx
dtmf-relay sip-notify
codec g711alaw
no vad
dial-peer voice 400 voip
description dialling out via sip
translation-profile outgoing sip
destination-pattern .T
session protocol sipv2
session target ipv4:
dtmf-relay rtp-nte
codec g711alaw
no vad
credentials username 038772xxxx password <<top secret password>> realm
authentication username 038772xxxx password 7 <<top secret password>>
no remote-party-id
retry invite 4
retry response 3
retry bye 2
retry cancel 2
retry register 10
timers register 100
mwi-server expires 3600 port 5060 transport udp unsolicited
registrar expires 60
sip-server ipv4:
load 7960-7940 P00308000400
max-ephones 24
max-dn 45
ip source-address port 2000
auto assign 1 to 1
service phone displayIdleTimeout 00:30
service phone displayOnDuration 1:00
timeouts interdigit 8
system message VoIP
cnf-file location flash:
cnf-file perphone
time-zone 48
time-format 24
date-format dd-mm-yy
dialplan-pattern 1 1.. extension-length 3
dialplan-pattern 2 1.. extension-length 32
voicemail 999
max-conferences 8 gain -6
call-forward pattern .T
moh musichold.wav
web admin system name admin secret 5 $1$lsW2$ZLWHwc8ux8rcJZ7V2yDFE1
transfer-system full-consult
night-service code *44
directory entry 1 1001 name "Jeffy"
create cnf-files version-stamp 7960 May 19 2010 17:52:45
ephone-dn  1  dual-line
number 1001
label 1001
description 1001
name Jeffy
hold-alert 30 originator
ephone-hunt login
ephone-dn  2
number 038772xxxx
label 038772xxxx
description 038772xxxx
name 038772xxxx
ephone  3
device-security-mode none
description 038772xxxx

mac-address 0011.21C6.5D69
type 7960
button  1:2 2:1
ephone-hunt 1 sequential
pilot 2001
list 1001

Any help would be really approciated?

Community Member

Re: Weird voip problem

Tried a few different things and went back to this config.

All I changed before I moved was my IP ranges...

I was..

IP Phone:



IP phone:



Community Member

Re: Weird voip problem

okay, so I have outbound calls working.

inbound calls fail with cause 16

Help please????

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