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Community Member

7921G Wireless Transfer Forwarding Timeout

I am having an issue only with 7921G phones that when a call is transferred to an ext that is forwarded to a Nextel phone it does not always work. I think this is timing issue because nextels will play a "please wait while the nextel customer is located". Thanks in advance.

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Bronze

Re: 7921G Wireless Transfer Forwarding Timeout

Sometimes the time or date on the phone is incorrect. The Cisco Unified Wireless IP Phone 7921G gets its time and date when it registers with Cisco Unified CallManager. Power cycle the phone to reset the time or date.

The time shows in either 12 hour or 24 hour format.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/5_0_1/english/administration/guide/7921trb.html#wp1144609

Community Member

Re: 7921G Wireless Transfer Forwarding Timeout

i think its a timeout issue. The time on the phone is correct. "timing" meaning that the amount of time it takes to a transfer an ext that is forwarded to a nextel mobile phone.

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