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AS5400 drop calls without caller ID AS5400 drop calls without caller ID AS5

Calls are been dropped by my AS5400 when it receives calls without dialer ID.

Example when any dial number which is terminated by my AS5400 but when AS5400 sees no Calling ID the AS drops this call… do you have any idea to make my AS to pass all calls with or without ID number.

Thank you.

3 REPLIES
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Re: AS5400 drop calls without caller ID AS5400 drop calls withou

Generally AS5400 doesn't look for caller id on the calls. Make sure the privacy feature is enabled on AS5400 to discard Caller ID.

Community Member

Re: AS5400 drop calls without caller ID AS5400 drop calls withou

no, i;m getting "dest-realcomp" error cause code 44. how do i troubleshoot the issue. pls reply.

Community Member

Re: AS5400 drop calls without caller ID AS5400 drop calls withou

no, i'm getting "dest-realcomp" error cause code 44. how do i troubleshoot the issue. pls reply. can u tell me what error your getting.

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