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AS5850 Voice problem

Hello,

I have AS5850 router with voice feature cards. Unfortunately, as soons as there are calls flowing through the router it displays error message about DSP timeouts and people calling cannot process the call with busy signal (seems DSP cannot release)

Aug 23 05:46:09: %DSM-3-DSP_TIMEOUT: DSP timeout on channel 1/3:1 (2972), event

0x0: DSP ID=0x22B10: DSPRM Set Codec

Aug 23 05:46:09: NP_INFO: dsp_id_slot_info=8881

Aug 23 05:46:09: Session Information Display

slot/port : 2/259 TTY# : 1231 Session ID : 0x0103

Aug 23 05:46:09: Module Address : Slot 2 DFC 2 Module 1 SPE 1 Channel 1

Aug 23 05:46:09: Service Type : VOICE

Session State : IDLE

Aug 23 05:46:09: TDM Information:

Aug 23 05:46:09: Controller Port# : 0

Backplane Timeslot# : 6627

Local Index : 0x0

Aug 23 05:46:09:

Aug 23 05:47:08: %DSM-3-DSP_TIMEOUT: DSP timeout on channel 1/2:1 (3000), event

0x1306: DSP ID=0x23140: DSP error stats

Aug 23 05:47:08: NP_INFO: dsp_id_slot_info=8980

Aug 23 05:47:08: Session Information Display

slot/port : 2/298 TTY# : 1270 Session ID : 0x012A

Aug 23 05:47:08: Module Address : Slot 2 DFC 2 Module 2 SPE 1 Channel 4

Aug 23 05:47:08: Service Type : VOICE

Session State : ACTIVE

Aug 23 05:47:08: TDM Information:

Aug 23 05:47:08: Controller Port# : 0

Backplane Timeslot# : 0

Local Index : 0x0

Below is my config

!

voice class h323 1

h225 timeout tcp establish 3

!

controller E1 1/2

framing NO-CRC4

ds0-group 0 timeslots 17-31 type r2-digital r2-compelled ani

ds0-group 1 timeslots 1-15 type r2-digital r2-compelled ani

cas-custom 0

unused-abcd 0 0 0 1

dnis-complete

!

controller E1 1/3

framing NO-CRC4

ds0-group 0 timeslots 17-31 type r2-digital r2-compelled ani

ds0-group 1 timeslots 1-15 type r2-digital r2-compelled ani

cas-custom 0

unused-abcd 0 0 0 1

dnis-complete

!

translation-rule 20

Rule 1 XXXXXX 1080

!

!

translation-rule 21

Rule 1 XXXXXX 1040

!

!

translation-rule 30

Rule 1 ^1 01

Rule 2 ^2 02

Rule 3 ^3 03

Rule 4 ^4 04

Rule 5 ^5 05

Rule 6 ^6 06

Rule 7 ^7 07

Rule 8 ^8 08

Rule 9 ^9 09

!

!

voice-port 1/2:0

cptone GB

timeouts call-disconnect 20

!

voice-port 1/2:1

cptone GB

timeouts call-disconnect 20

!

voice-port 1/3:0

cptone GB

timeouts call-disconnect 20

!

voice-port 1/3:1

cptone GB

timeouts call-disconnect 20

!

!

dial-peer cor custom

!

!

!

dial-peer voice 800 pots

incoming called-number XXXXXX

direct-inward-dial

!

dial-peer voice 801 voip

preference 1

destination-pattern XXXXXX

translate-outgoing calling 30

translate-outgoing called 20

voice-class h323 1

session target ipv4:xxx.xxx.xxx.xxx

dtmf-relay h245-signal

codec g711ulaw

!

dial-peer voice 900 pots

destination-pattern 08T

port 1/2:0

!

dial-peer voice 901 pots

destination-pattern 09T

no digit-strip

port 1/2:0

!

I try to change IOS, E1 card and Universal Port but cannot solve it. Any hints on this problem will be greatly appreciated

Thanks a lot

Liem

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