Customer had a power outage that caused various network problems. Along with that, the call manager cluster sql replication stopped.
A week after the dust settled, one phone was experiencing strange prolbems: If a user called the ext., the user saw someone elses name appear in their display even though the dialed number rang. If the call fwd. to vm, it went to another subscriber's greeting.
Everything in the admin db was correct. We tried deleating/readding the phone & when that didn't work, tried giving the user a brand new phone - same prolbem. It was only when we changed their ext. number could we get rid of the problem.
Has anyone experienced anything like this? I'm trying to get customer an answer as to what caused it.
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