Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

Caller ID issues on 2811 SIP PRI

'We have a customer with a 2811, NM-HDV2 connected to their Norstar. Calls work fine, the problem we are having is the caller ID coming into the PBX., is the name display shows Doe, John on our gateway, on the 2811 it shows up as John"

Example from a debug ISDN Q931 from the 2811

                Component = Invoke component
                        Invoke Id = 60
                        Operation = CallingName
                                Name Presentation Allowed Extended
                                Name =  LYNN"
        Progress Ind i = 0x8083 - Origination address is non-ISDN
        Display i = ' LYNN"

What our gateway is getting

                Component = Invoke component
                        Invoke Id = 1
                        Operation = CallingName
                                Name Presentation Allowed Extended
                                Name = LASTNAME, LYNN

It is running version spservicesk9 12.4(24)T1

We have another customer running 12.4(11)T advservicesk9, but that version was deferred, and it is on a 2801, so I cant copy it. They aren't having this problem. Both are running SIP, and are off the same gateways.

628
Views
0
Helpful
0
Replies
CreatePlease to create content