Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Can't configure a teaming on IPCCX server v6

Dear All,

I'm already have an IPCCX Server v6 and it's working on Windows Server 2003, and the server also have 2 NIC's.

I'm tring to configure a teaming on IPCCX server v6 between the NIC's but everytime the CCX serivce stop.

Could you explan why? sorry i'm not CCVP Eng., i'm only CCNP/CCSP

Thanks

Mohamed

1 ACCEPTED SOLUTION

Accepted Solutions
Super Bronze

Can't configure a teaming on IPCCX server v6

Hi

NIC Teaming is not supported for UCCX systems. You use one NIC for call processing, the other for SPAN.

Regards

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
3 REPLIES
Super Bronze

Can't configure a teaming on IPCCX server v6

Hi

NIC Teaming is not supported for UCCX systems. You use one NIC for call processing, the other for SPAN.

Regards

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Can't configure a teaming on IPCCX server v6

Dear Aaron,

Thanks for your reply, but could u please explan what mean of (the other for SPAN)??

Regards

Mohamed Lotfy

Super Bronze

Can't configure a teaming on IPCCX server v6

Hi

SPAN - basically switch port mirroring, to mirror all agent phone switch ports to the second NIC of the UCCX server. The UCCX server uses that NIC to sniff the voice packets for recording purposes.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
386
Views
5
Helpful
3
Replies
CreatePlease login to create content