Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Cannot get as5300 accept modem call

Hello All!

Brand new AS535-2E1-60AC purchased a week ago. Were trying to get it to accept modem calls - no way! After the number is dialed immediately got a

busy signal. Tried multiple configurations until ended up with clearing it up all and carefully copying line by line the example configuration from "Configuring an AS5350/AS5400 for Incoming Async and ISDN Calls"

http://www.cisco.com/en/US/products/hw/univgate/ps505/products_configuration_example09186a0080094a49.shtml

only substituting lines pertained to T1 with ISDN PRI QSIG

No success! Debug output shows:

*Sep 4 15:20:55.582: ISDN Se3/0:15 Q931: RX <- SETUP pd = 8 callref =

0x1E00

Bearer Capability i = 0x9090A3

Standard = CCITT

Transer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA9839F

Exclusive, Channel 31

Calling Party Number i = 0x00, 0x81, '8442305208'

Plan:Unknown, Type:Unknown

Called Party Number i = 0xC1, '5130'

Plan:ISDN, Type:Subscriber(local)

Sending Complete

Locking Shift to Codeset 5

Codeset 5 IE 0x31 i = 0x81

*Sep 4 15:20:55.582: VDEV_ALLOCATE: 1/2 is allocated

*Sep 4 15:20:55.582: ISDN **ERROR**: Module-CCPQSIG

Function-CCPQSIG_CallOffered Error-Unknown event 0x4A

*Sep 4 15:20:55.582: EVENT_FROM_ISDN: dchan_idb=0x63B74DB0, call_id=0x8E,

ces=0x1

bchan=0x1E, event=0x1, cause=0x0

*Sep 4 15:20:55.582: dev in call to isdn : set dnis_collected &

fap_notify

*Sep 4 15:20:55.582: VDEV_DEALLOCATE: slot 1 and port 2 is deallocated

*Sep 4 15:20:55.582: EVENT_FROM_ISDN:(008E): DEV_INCALL: no signaling

channel is available

*Sep 4 15:20:55.582: ISDN Se3/0:15 **ERROR**: accept_incoming_csm_call:

modem problem Unknown modem error(0xFE): b channel 30, call id 0x8E

*Sep 4 15:20:55.586: EVENT_FROM_ISDN: dchan_idb=0x63B74DB0, call_id=0x8E,

ces=0x1

bchan=0x1E, event=0x0, cause=0x0

*Sep 4 15:20:55.586: ISDN Se3/0:15 Q931: TX -> RELEASE_COMP pd = 8

callref = 0x9E00

Cause i = 0x80FE - Unknown cause value

*Sep 4 15:20:59.302: %CALLTRKR-6-CALL_RECORD: ct_hndl=136, service=None,

origin=Answer, category=IsdnSync, DS0 slot/port/ds1/chan=3/0/0/30,

called=5130, calling=8442305208, resource slot/port=(n/a)/(n/a),

userid=(n/a), ip=0.0.0.0, mask=0.0.0.0, account id=148, setup=09/04/2003

15:20:57, conn=0.00, phys=0.00, service=0.00, authen=0.00, init-rx/tx

b-rate=0/0, rx/tx chars=0/0, time=0.01, disc subsys=ISDN, disc code=0x7E,

disc text=Unknown cause value

However, if we add dial-peers in order to treat the call as voice everything is ok. The call is being started, progressed and completed successfully.

So the voice proccesing is perfect.

Does anyone happen to encounter this sort of a problem?

Would appreciate any help!

1 REPLY
Bronze

Re: Cannot get as5300 accept modem call

Check whether its a Qual DSPM module. If so it cannot be used only for voice and Analaog call cannot be configured.

176
Views
0
Helpful
1
Replies