The only thing I can suggest is seperating out your 7 digit dialing route patterns. The first question, however, is: does this site have local numbers that begin with a 7? If not, then you can change the route pattern to be XXXXXX and things should work OK.
For as long as you have overlapping route patterns, you will always have interdigit timeout.
You may try to use a # sign at the end of the pattern -7xx#- if it is suitable for the users. By this way the users will not have to wait for 10sec -that is the interdigit timeout- but have to press # instead.
the # sign was also an option i tossed up but didnt go well with the IT manager. we are doing an upgrade on the entire system with ccm 5.1 and we decided that users will press 9 to get an outside line. this will solve the issue.
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