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New Member

cdr reporting

I'm learning the cdr reporting feature to callmanager. I receive emails notifications when my percentage of good goes below a certain limit. is their way I can why my good calls have gone below the limit so that I fix the problem.

3 REPLIES
Silver

Re: cdr reporting

I think there is an issue with quality of the calls. Need to work on the bandwidth management and QOS

Re: cdr reporting

Check in the CDRs all cause codes (in ISDN/H323 --> Q.931 disconnect reasons) and group them.

Check for:

1. All calls that do not end with Q.931 DC = 16 (normal call clearing).

2. Check for calls that end with Q.931 DC = 16, but have very short length or have zero duration.

Then sort them by time of day and destination.

This will give you a hint.

New Member

Re: cdr reporting

What db and tables to search? Assuming that you are talking about using SQLprofiler?

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