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New Member

CME/CUE - Got external missed calls, and when i dial back...

Hi Pros,

System: CME Router 2811 3.3+CUE Module 2.2 + 2Cards FXO(4ports each)

On my cisco ip-phone , i got external missed calls and when i select one of these external calls, and press DIAL to call back... it doesnt work. i do know its because there is no 9 just before...

so how can i set my system to place the 9 before for these calls?

10 REPLIES

Re: CME/CUE - Got external missed calls, and when i dial back...

You can use a voice translation rule such as:

voice translation-rule 91

rule 1 // /91/

voice translation-profile 1

translate calling 91

voice-port 0/0

translation-profile incoming 1

Hope this helps. If so, please rate the post.

Brandon

New Member

Re: CME/CUE - Got external missed calls, and when i dial back...

thanks for your help Brandon

how can i add another rule to just put a 9 for local call ? my local calls are 514-xxx-xxxx

because with the 91 rule, i got a message from my provider..."not necessary to use 1 blabla"

thanks in advance

Re: CME/CUE - Got external missed calls, and when i dial back...

You could modify the translation rule as follows:

voice translation-rule 1

rule 1 /^514/ /9/

rule 2 // /91/

voice translation-profile 1

translate calling 1

voice-port 0/0

translation-profile incoming 1

Hope this helps. If so, please rate the post.

Brandon

New Member

Re: CME/CUE - Got external missed calls, and when i dial back...

thank you so much, it's working great

New Member

Re: CME/CUE - Got external missed calls, and when i dial back...

Hi,

Is there any possibility to use common rule for all incoming area code including long distance.

Thanks in advance

Re: CME/CUE - Got external missed calls, and when i dial back...

The only way to use one rule is if all calls get the same prefix. This is usually not the case. Local calls may only get 9 while long distance get 91.

Hope this helps.

Brandon

New Member

Re: CME/CUE - Got external missed calls, and when i dial back...

I added the the voice translation rules listed in the thread, but still unsuccessful.

Any suggestions?

Hall of Fame Super Gold

Re: CME/CUE - Got external missed calls, and when i dial back...

Please post voice related configuration.

New Member

Re: CME/CUE - Got external missed calls, and when i dial back...

here is the configs you requested.

Hall of Fame Super Gold

Re: CME/CUE - Got external missed calls, and when i dial back...

Hi, under voice port you're referring an ID for translation-rule and not for translation-profile as it should be.

Also, the translation-rules can be written much more concisely.

See:

http://www.cisco.com/en/US/tech/tk652/tk90/technologies_tech_note09186a0080325e8e.shtml

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