Inbound and outbound calls are working fine.
Inbound calls answered by agents then transfered to external numbers working fine.
But Inbound calls were forwarded or diverted directly (Call forward) by CME to external numbers have no audio.
Signalling works fine. (External number can answer can hand up. But NO AUDIO)
Did some research on web and found this post.
https://supportforums.cisco.com/thread/2105408
But No NAT and FIREWALL are involved in this case. also check configuration
These two command has already been added by CCA.
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol none
no fax-relay sg3-to-g3
sip
registrar server expires max 3600 min 3600
no update-callerid
sip-profiles 1000voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service h450.2
no supplementary-service h450.3
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
fax protocol none
no fax-relay sg3-to-g3
sip
registrar server expires max 3600 min 3600
no update-callerid
sip-profiles 1000
Anyone can help?
