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New Member

configuring an autoattendant in cme 3.3

I am trying to configure an autoattendant in cme 3.3.

My tcl script is called app-b-acd-aa-2.1.0.0.tcl

My config is attached.

But autoatt it's not running, when I have put these commands you can see below I have had warnings:

Router(config-app-param)#param operator 6001

Warning: parameter operator has not been registered under autoatt namespace

Router(config-app-param)#param aa-pilot 6060

Warning: parameter aa-pilot has not been registered under autoatt namespace

Is necessary to create a new ephone-dn with number 1000? Why I have this warnings?

Please you help will be great. I need information for continuing investigating why is not working

Thanks in advanced.

4 REPLIES
Silver

Re: configuring an autoattendant in cme 3.3

Green

Re: configuring an autoattendant in cme 3.3

Hi sarenos,

Want to know if you correct the problem?

If dont let us know .

You may open a TAC case or continue working here.

New Member

Re: configuring an autoattendant in cme 3.3

No the problem conrinues, I don`t know what to know.

HOw can I open a TAC case?

If you cannot help me can you explain me it?

New Member

Re: configuring an autoattendant in cme 3.3

Yes.

You need to add additional ephones to accomplish this, as the DNs referenced as part of your B-ACD script MUST be registered ephones / ephone-dn's. If I were you, I would pull up the ReadMe file from a B-ACD TCL script download to review the parameter requirements. Also, I would take the "auto-assign" statement OUT from under your telephony-service config, as this is usually only needed upon the initial install step. You don't really want your DNs auto-assigning at this point, since you only have a few to add.

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