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CUE Administrator password has been lost

Hi All,

From Cisco document it clearly mentioned that if you have forgotten your Administrator password during the pre-install process we can follow the procedure to login the CUE GUI

Problem: I cannot get in to the GUI.

Explanation You forgot to enter a system administrator during the initialization wizard.

Recommended Action Use the administrator login ID created during the post-installation procedure or create an administrator login ID using the following CLI commands, starting in Cisco Unity Express EXEC mode, where user-id is the user ID and password is the user's password:

a. cue-10-0-0-0# username user-id create

b. cue-10-0-0-0# username user-id password password

c. cue-10-0-0-0# config t

d. cue-10-0-0-0(config)# groupname Administrators member user-id

I m sorry but I always get the invalid command whenever I put in the word "password"

Please let me know if I m missing something or this is an invalid document

1 REPLY
Hall of Fame Super Red

Re: CUE Administrator password has been lost

Hi Trieu,

This doc has a better explanation of the required tasks;

Unity Express GUI Password Recovery

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_password_recovery09186a008042aa29.shtml

Hope this helps!

Rob

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