07-18-2003 01:22 AM
I have a debug information showed by command"debug vpm all"about FXO port.I can't distinguish the error in the information. who can tell me how to find out the error?
Thanks.
debug infor:
3d18h: ccIFShowState (vdbPtr=0x62F47D14, summary)
3d18h: ccIFShowState (vdbPtr=0x62F49994, summary)
3d18h: htsp_dsp_message: SEND/RESP_SIG_STATUS: state=0x0 timestamp=48919 systim8
3d18h: htsp_process_event: [3/0/0, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_rig
3d18h: [3/0/0] htsp_start_caller_id_rx
3d18h: [3/0/0] htsp_set_caller_id_rx:BELLCORE
3d18h: htsp_timer - 125 msec
3d18h: htsp_process_event: [3/0/0, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxolr
3d18h: htsp_timer - 10000 msec
3d18h: htsp_dsp_message: SEND/RESP_SIG_STATUS: state=0x4 timestamp=49519 systim8
3d18h: htsp_process_event: [3/0/0, FXOLS_RINGING, E_DSP_SIG_0100]
3d18h: fxols_ringing_not
3d18h: htsp_timer_stop
3d18h: htsp_timer - 10000 msec
3d18h: [3/0/0] htsp_stop_caller_id_rx
3d18h: hdsprm_close_cleanup
3d18h: htsp_dsp_message: SEND/RESP_SIG_STATUS: state=0x0 timestamp=51819 systim8
3d18h: htsp_process_event: [3/0/0, FXOLS_RINGING, E_DSP_SIG_0000]
3d18h: htsp_dsp_message: SEND/RESP_SIG_STATUS: state=0x4 timestamp=52819 systim8
3d18h: htsp_process_event: [3/0/0, FXOLS_RINGING, E_DSP_SIG_0100]
3d18h: fxols_ringing_not
3d18h: htsp_timer_stop htsp_setup_ind
3d18h: [3/0/0] get_fxo_caller_id:Caller ID received. Message type=4 length=18 c3
3d18h: [3/0/0] Caller ID String 04 0F 30 37 31 38 31 35 35 31 35 32 36 33 39 33
3d18h: [3/0/0] get_fxo_caller_id calling num=5263932 calling name= calling time
3d18h: cc_api_call_setup_ind (vdbPtr=0x62F47D14, callInfo={called=8059,called_o)
3d18h: cc_api_call_setup_ind type 2 , prot 0
3d18h: cc_insert_call_entry: Increment call volume counter
3d18h: cc_insert_call_entry: current call volume: 1
3d18h: cc_insert_call_entry: entry's incoming TRUE. is_incoming is TRUE
3d18h: cc_incr_if_call_volume: not the VoIP or MMoIP
3d18h: htsp_process_event: [3/0/0, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
3d18h: fxols_wait_setup_ack:
3d18h: [3/0/0] set signal state = 0xC timestamp = 0
3d18h: dsp_set_sig_state: [3/0/0] packet_len=12 channel_id=128 packet_id=39 sta0
3d18h: dsp_soutput: [3/0/0]fxols_check_auto_call
3d18h: cc_process_call_setup_ind (event=0x62ED923C)
3d18h: >>>>CCAPI handed cid 25 with tag 200 to app "DEFAULT"
3d18h: sess_appl: ev(24=CC_EV_CALL_SETUP_IND), cid(25), disp(0)
3d18h: sess_appl: ev(SSA_EV_CALL_SETUP_IND), cid(25), disp(0)
3d18h: ssaCallSetupInd
3d18h: ccCallSetContext (callID=0x19, context=0x631FB148)
3d18h: ssaCallSetupInd cid(25), st(SSA_CS_MAPPING),oldst(0), ev(24)ev->e.evCall1
3d18h: ssaCallSetupInd finalDest cllng(5263932), clled(8059)
3d18h: ssaCallSetupInd cid(25), st(SSA_CS_CALL_SETTING),oldst(0), ev(24)dpMatch0
3d18h: ssaSetupPeer cid(25) peer list: tag(100) called number (8059)
3d18h: ssaSetupPeer cid(25), destPat(8059), matched(4), prefix(), peer(62A8DF54)
3d18h: ccCallProceeding (callID=0x19, prog_ind=0x0)
3d18h: ccCallSetupRequest (Inbound call = 0x19, outbound peer =100, dest=, para1
3d18h: ccCallSetupRequest numbering_type 0x81
3d18h: ccCallSetupRequest encapType 2 clid_restrict_disable 1 null_orig_clg 0 c2
3d18h: dest pattern 8059, called 8059, digit_strip 0
3d18h: callingNumber=5263932, calledNumber=8059, redirectNumber= display_info= 0
3d18h: accountNumber=, finalDestFlag=1,
guid=7ea5.51a9.17e5.11cc.8034.e670.5153.4d65
3d18h: peer_tag=100
3d18h: ccIFCallSetupRequestPrivate: (vdbPtr=0x62CDA89C, dest=, callParams={call1
3d18h: ccIFCallSetupRequestPrivate: (vdbPtr=0x62CDA89C, dest=, callParams={call)
3d18h: cc_insert_call_entry: not incoming entry
3d18h: cc_insert_call_entry: entry's incoming FALSE. is_incoming is FALSE
3d18h: ccSaveDialpeerTag (callID=0x19, dialpeer_tag=0x64)
3d18h: ccCallSetContext (callID=0x1A, context=0x631FB6BC)
3d18h: ccCallReportDigits (callID=0x19, enable=0x0)
3d18h: cc_api_call_report_digits_done (vdbPtr=0x62F47D14, callID=0x19, disp=0)
3d18h: sess_appl: ev(52=CC_EV_CALL_REPORT_DIGITS_DONE), cid(25), disp(0)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(1)
3d18h: -cid2(26)st2(SSA_CS_CALL_SETTING)oldst2(SSA_CS_MAPPING)
3d18h: ssaReportDigitsDone cid(25) peer list: (empty)
3d18h: ssaReportDigitsDone callid=25 Reporting disabled.
3d18h: htsp_process_event: [3/0/0, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_ofc
3d18h: htsp_timer - 120000 msec
3d18h: cc_api_supported_data data_mode=0x10002
3d18h: cc_incr_if_call_volume: remote IP is x.x.x.x
3d18h: cc_incr_if_call_volume: hwidb is Serial1/0:0
3d18h: cc_incr_if_call_volume: create entry in list: 1
3d18h: ccTDUtilGetInstanceCount: For tagID[1] of callID[26]
3d18h: ccTDPvtProfileTableObjectAccessManager: No profileTable set for callID[2]
3d18h: ccTDUtilGetInstanceCount: For tagID[2] of callID[26]
3d18h: ccTDPvtProfileTableObjectAccessManager: No profileTable set for callID[2]
3d18h: htsp_dsp_message: SEND/RESP_SIG_STATUS: state=0xC timestamp=53222 systim8
3d18h: htsp_process_event: [3/0/0, FXOLS_PROCEEDING, E_DSP_SIG_1100]fxols_offhoc
3d18h: htsp_timer2 - 350 msec
3d18h: cc_api_call_proceeding(vdbPtr=0x62CDA89C, callID=0x1A,
prog_ind=0x0, rawmsgPtr=0x0)
3d18h: sess_appl: ev(21=CC_EV_CALL_PROCEEDING), cid(26), disp(0)
3d18h: cid(26)st(SSA_CS_CALL_SETTING)ev(SSA_EV_CALL_PROCEEDING)
oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(0)fDest(0)
3d18h: -cid2(25)st2(SSA_CS_CALL_SETTING)oldst2(SSA_CS_CALL_SETTING)
3d18h: ssaCallProc
3d18h: ccGetDialpeerTag (callID=0x19)
3d18h: ssaIgnore cid(26), st(SSA_CS_CALL_SETTING),oldst(1), ev(21)
3d18h: cc_api_call_alert(vdbPtr=0x62CDA89C, callID=0x1A, prog_ind=0x0, sig_ind=)
3d18h: sess_appl: ev(7=CC_EV_CALL_ALERT), cid(26), disp(0)
3d18h: cid(26)st(SSA_CS_CALL_SETTING)ev(SSA_EV_CALL_ALERT)
oldst(SSA_CS_CALL_SETTING)cfid(-1)csize(0)in(0)fDest(0)
3d18h: -cid2(25)st2(SSA_CS_CALL_SETTING)oldst2(SSA_CS_CALL_SETTING)
3d18h: ssaAlert
3d18h: ccGetDialpeerTag (callID=0x19)
3d18h: ccCallAlert (callID=0x19, prog_ind=0x0, sig_ind=0x1)htsp_alert_notify
3d18h: htsp_process_event: [3/0/0, FXOLS_PROCEEDING, E_HTSP_EVENT_TIMER2]fxols_m
3d18h: htsp_timer_stop
3d18h: htsp_timer_stop2
3d18h: cc_api_call_disconnected(vdbPtr=0x62F47D14, callID=0x19, cause=0x10)
3d18h: sess_appl: ev(11=CC_EV_CALL_DISCONNECTED), cid(25), disp(0)
3d18h: cid(25)st(SSA_CS_ALERT_RCVD)ev(SSA_EV_CALL_DISCONNECTED)
oldst(SSA_CS_CALL_SETTING)cfid(-1)csize(0)in(1)fDest(1)
3d18h: -cid2(26)st2(SSA_CS_ALERT_RCVD)oldst2(SSA_CS_CALL_SETTING)
3d18h: ssaDiscSetting
3d18h: ssaFlushPeerTagQueue cid(25) peer list: (empty)
3d18h: ssa: Disconnected cid(25) state(17) cause(0x10)
3d18h: ccCallDisconnect (callID=0x19, cause=0x10 tag=0x0)
3d18h: cc_api_get_transfer_info: (callID=0x19)
3d18h: ccCallDisconnect (callID=0x1A, cause=0x10 tag=0x0)
bazhong#sh voice call su
PORT CODEC VAD VTSP STATE VPM STATE
============ ======== === ==================== ======================
3/0/0 None y S_SETUP_IND_PEND FXOLS_RINGING
3/0/1 - - - FXOLS_ONHOOK
Sincerely
07-20-2003 02:27 AM
there does not seem to be an error. it seems that the call was in alerting state, the phone was possibly ringing and the originating party dropped the call.
It is also helpful to turn on
service timestamps debug date msec
for milisecond debugging.
07-20-2003 06:18 PM
I just received the response from customer engineer about the issue that the problem is the IVR cannot make the correct response to the call from the branch office. the originated caller only hear the normal ring, but can't hear the IVR replied sound just like" welcome to xxx company". Could u tell me how to make the right troubleshooting to solve the problem? I have a question that whether the call can arrive the network gateway correctly, but can't be transferred to the call manager gateway correctly. Wait for your help. Thanks
Sincerely
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