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Community Member

DTMF not passing for a call to an IVR from IP Phones!

When i call to a number where IVR responds like some billing numbers everything works fine except for the digits emtered are not displayed on ip phones which after IVR of other companies plays . I dont know how to enable this feature as this feature was working fine with the siemen exchange which is replaced with ccm 4.1.3.

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Community Member

Re: DTMF not passing for a call to an IVR from IP Phones!

Sorry i would like to make some corrections . DTMf are passing but they are not getting displayed on the IP Phones After the call hits the ivr of anyother billing companies phones.

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