cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
330
Views
0
Helpful
1
Replies

DTMF not passing for a call to an IVR from IP Phones!

javed.hashmi
Level 1
Level 1

When i call to a number where IVR responds like some billing numbers everything works fine except for the digits emtered are not displayed on ip phones which after IVR of other companies plays . I dont know how to enable this feature as this feature was working fine with the siemen exchange which is replaced with ccm 4.1.3.

1 Reply 1

javed.hashmi
Level 1
Level 1

Sorry i would like to make some corrections . DTMf are passing but they are not getting displayed on the IP Phones After the call hits the ivr of anyother billing companies phones.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: