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Extension Mobility doesn't work

Hello,

I want to implement Extension Mobility service. I have followed the setup step by step. But when I select my login/logout service, I receive an error "Login Insuccessful" Error: [6].

The IP Phone doesn't prompt me to enter my UserID and PIN.

In the EM Traces I have:

%EMApp-3-UNK:Error while getting dir handle: DirUser.OperationError

%EMApp-3-UNK:Unable to establish dir connection :DirUser.OperationError

For information the CCM are not yet registered to the DNS and I used the LMHOST file.

Thanks you for your help,

Regards,

JPB

1 REPLY
Silver

Re: Extension Mobility doesn't work

Its very likely the CCMSysUser user account password has not been updated on Callmanager and AD server and you may be having authentication problems between the ip phones services on Callmanager to Active Directory.

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