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New Member

Forward the Hunt Pilot name to the end caller

I am trying to get the Hunt pilot name to appear on the on the end callers with in the hunt list.

I set the alerting name with in the HUnt pilot configuratin page and it still shows the number the call orginated from.

Can this be done and/or is there another place to do it

Alerting   Name

Enter an alerting name for the hunt pilot in UNICODE   format.

This name gets displayed on phones that the hunt pilot   dials when it receives an incoming call, along with calling party   information. The phone users can use this information to answer the call accordingly.

This name also gets displayed on the calling phone.

If you do not enter a name, the hunt pilot DN displays on   the phones.

ASCII   Alerting Name

Enter an alerting name for the hunt pilot in ASCII format.

This name gets displayed on phones that the hunt pilot   dials when it receives an incoming call, along with calling party   information. The phone users can use this information to answer the call   accordingly.

This name also gets displayed on the calling phone.

If you do not enter a name, the hunt pilot DN displays on   the phones.

  • Voice over IP
2 REPLIES
Hall of Fame Super Red

Forward the Hunt Pilot name to the end caller

Hi Sam,

I would check out this thread;

https://supportforums.cisco.com/message/3553150#3553150

Cheers!

Rob

"Seek it out and ye shall find  " 

- OneRepublic

"May your heart always be joyful And may your song always be sung May you stay forever young " - Dylan
New Member

Forward the Hunt Pilot name to the end caller

Are your end users using physical phones or CUPC / Jabber?
If physical phones then Rob's link should help.  I've yet to find a way to display the HP Alerting name for softphone users however...actually have an open thread and TAC case regarding that right now.

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