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Community Member

How to check the ccapi disconnect cause?

Hi Forums,

I tried to call a destination number but failed.

I have this message logged using the debug voice ccapi inout, I tried to search for the disconnect cause, however I cant find it. Would really appreciate if anyone can help.

Sep 26 06:05:18.204: //253129/469D3310BBED/CCAPI/ccCallSetupRequest:

: Destination Pattern=66T, Called Number=66035277000, Digit Strip=FALSE

.Sep 26 06:05:28.440: //253129/469D3310BBED/CCAPI/ccCallDisconnect:

Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

Thanks much,

Pnigel

6 REPLIES
Silver

Re: How to check the ccapi disconnect cause?

Hi, at the next url you can find the codes:

http://www.cisco.com/en/US/tech/tk1077/technologies_tech_note09186a0080094045.shtml#q931

Your code means a normal call clearing so I supposse it's not going to help you enough.

This url is very helpful because it tells you about troubleshooting a voip call.

Regards.

Hope this helps if so pls rate post

Community Member

Re: How to check the ccapi disconnect cause?

Dear Paul

Use the ISDN Cause Code, for CCAPI and ISDN are the same.

In this case : Cause Value=16 , 16 is Hexa and the table show :Number changed. The ISDN number used to set up the call is

not assigned to any system.

If you want, i can send to you a pdf with the table.

Community Member

Re: How to check the ccapi disconnect cause?

Sorry, in this case 16 is decimal value. Normal call clearing

Community Member

Re: How to check the ccapi disconnect cause?

Hi Christian, icabrera,

Thank you very much for your assistance. I am trying to read through the document.

Christian, I would be pleased if you can send me the ISDN cause code in PDF.

Thanks much,

Paul

Community Member

Re: How to check the ccapi disconnect cause?

hope this link is useful.

http://cisco.com/en/US/products/ps6441/products_command_reference_chapter09186a00804ab4b9.html

u can use "sh h323 gateway cause-codes"

regards

pranab

Community Member

Re: How to check the ccapi disconnect cause?

Hi Pranab,

Thank you very much for your help.

regards,

PN

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