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Installing CTIOS client 7.2 on Vista

I do not know if this is the correct place to post this question...If not I apologize and please direct me to the correct discussion board.

I'm aware of updates and compatible versions however my company does not  want to upgrade. I had to reformat my Windows Vista machine and  attempted to reinstall the Cisco Systems CTI Toolkit - Agent Desktop 7.2  Software without success. There was a group of contracted Cisco team  members that assisted with the installation and they are now gone. They  left no documentation on how to install the 7.2 Cisco Systems CTI  Toolkit - Agent Desktop on Vista. So, I have two installers the first  has: CTIOS Client and second has: Install 2nd-ICM 7.2.6. The first  installer installs without issue however the second errors out with  message: jre.exe has stopped responding. My machine has the latest  version of java installed. Any suggestions would be much appreciated.

Thanks

~ Pamela

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