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Community Member

Intergrating Cisco Unity with Cisco Unified Call Manager Express

I'm trying to configure my CUCME to work with my Unity 7 using VMware. i've created the VoIP dial-peer and configured the voicemail configuration under my ephone-dn 1 templete but when I go to hit the message button it will not dial to the unity server it gives me a busy signal. Any ideas why I can't connect to Unity?

6 REPLIES
Super Bronze

Re: Intergrating Cisco Unity with Cisco Unified Call Manager Exp

Hi

What dial peer have you configured?

What communication method is Unity configured for? SCCP? SIP?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Community Member

Re: Intergrating Cisco Unity with Cisco Unified Call Manager Exp

We are using SCCP for right now. We will eventually move over to SIP here soon.

dial-peer voice 3 voip
description CUVM1
huntstop
preference 1
max-conn 4
destination-pattern 107
session protocol sipv2
session target ipv4:10.0.1.14
dtmf-relay rtp-nte
codec g711ulaw
Super Bronze

Re: Intergrating Cisco Unity with Cisco Unified Call Manager Exp

Hi

You'll need to read the manual I think - there is a specific guide for each type of integration to each type of system. SCCP with CME is here:

https://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/integration/cucme_sccp/guide/cuintcucmeskinny030.html

You say you are using SCCP, but you have configured a SIP dial-peer; that obviously won't work. There is no need for any dial-peers with an SCCP integration.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Community Member

Re: Intergrating Cisco Unity with Cisco Unified Call Manager Exp

I've tried that manual before and I don't think it worked correctly.  I'll remove that dial-peer for SIP, and try that link you gave me again, however when I tried to setup the mwi on-off it would not allow me to because it was saying something about mwi is not allowed on dn-1.

Super Bronze

Re: Intergrating Cisco Unity with Cisco Unified Call Manager Exp

Hi

Stick with the manual; when you get to something that doesn't work post back.

Regards

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Community Member

Re: Intergrating Cisco Unity with Cisco Unified Call Manager Exp

I'll let you know how it turns out.

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