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Community Member

IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco2811 with FX0

Hi,

I've CUCM 7.02 with H323 GW for one cisco 2811 with 2 FXO ports, and i cannot do a outgoing call.

The call is placed and after 12 seconds the call disconect with " Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=47)"

Regards,

Pedro Silva

15 REPLIES
Hall of Fame Super Gold

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Take "debug vpm signal" with "term mon". Also send voice-port configuration.

Community Member

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

in attach are the files with the output of debug vpm Signal and the other file is the port configuration

Hall of Fame Super Gold

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Under voice port configure

no battery-reversal

Community Member

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

With the command "no battery-reversa" have the same problem.

incomig evertihng ok but outgoing after 12 seconds the call is off (but i don't have any audio in outgoing call)

sh voice call status

CallID CID ccVdb Port DSP/Ch Called # Codec Dial-peers

0x347 5AB 0x479D23F0 0/1/1 0/1:1 *0924915542 None 1/924915542

Hall of Fame Super Gold

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Configure:

no soft-offhook

and take debug vpm again. No need to use attachments.

Community Member

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

voice-port 0/1/1

no battery-reversal

cptone PT

connection plar opx 8001801

impedance complex2

caller-id enable

!

VPM SIGNAL:

Sep 25 15:26:18.792: htsp_timer_stop3 htsp_setup_req

Sep 25 15:26:18.796: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_HTSP_SETUP_REQ]fxols_onhook_setup

Sep 25 15:26:18.796: [0/1/1] set signal state = 0xC timestamp = 0

Sep 25 15:26:18.796: htsp_timer - 1300 msec

Sep 25 15:26:20.096: htsp_process_event: [0/1/1, FXOLS_WAIT_DIAL_TONE, E_HTSP_EVENT_TIMER]fxols_wait_dial_timer htsp_dial

Sep 25 15:26:21.948: htsp_process_event: [0/1/1, FXOLS_WAIT_DIAL_DONE, E_DSP_DIALING_DONE]fxols_wait_dial_done htsp_alert

Sep 25 15:26:21.948: htsp_timer - 350 msec

Sep 25 15:26:21.948: htsp_call_bridged invoked

Sep 25 15:26:22.300: htsp_process_event: [0/1/1, FXOLS_WAIT_CUT_THRU, E_HTSP_EVENT_TIMER]fxols_handle_cut_thru

Sep 25 15:26:22.300: htsp_timer_stop

Sep 25 15:26:28.773: htsp_process_event: [0/1/1, FXOLS_OFFHOOK, E_DSP_SIG_0110]

Sep 25 15:26:28.773: htsp_timer_stop2

Sep 25 15:26:34.041: htsp_timer_stop3

Sep 25 15:26:34.041: htsp_process_event: [0/1/1, FXOLS_OFFHOOK, E_HTSP_RELEASE_REQ]fxols_offhook_release

Sep 25 15:26:34.041: htsp_timer_stop

Sep 25 15:26:34.041: htsp_timer_stop2

Sep 25 15:26:34.041: htsp_timer_stop3

Sep 25 15:26:34.041: [0/1/1] set signal state = 0x4 timestamp = 0

Sep 25 15:26:34.041: htsp_timer - 2000 msec

Sep 25 15:26:34.317: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_DSP_SIG_0110]

Sep 25 15:26:36.041: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout

Sep 25 15:26:36.041: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0100]

Hall of Fame Super Gold

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Can you dial using a nromal telephone ?

Can you try "destination-pattern 9", check you have dialtone a dial after that.

Community Member

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

i will try monday. Tnks for your help

Community Member

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Hi,

I've connected a normal phone to a FXS port in the router and the outgoing call is OK.

Hall of Fame Super Gold

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Check that there is no number manipulation for the ip phones.

Beside that I would not know what to suggest.

Community Member

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

i don't have any digit manipulation.

Any idea??

Hall of Fame Super Gold

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Which exact IOS are you using ?

Community Member

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

System image file is "flash:c2800nm-advipservicesk9-mz.124-15.T9.bin"

Community Member

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Hi,

My problem is solved, my costumer have put a ASA in tranparent mode between CM and the gateway. I remove the

inspect H323 and everthig is working fine.

Regards,

Pedro Silva

Hall of Fame Super Gold

Re: IP Telephony: Outgoing Call Problem CUCM702 =>h323=>Cisco281

Pedro lesson learned, do not put FW between CM and GW, and if you do, at least be aware.

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