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IVR

fbadr
Level 1
Level 1

Hi all

please i need to know, when applying IVR system on MY AS5350 are those script included in the IOS need editing or i can use them as is without adding anything?

how can this script know how much money remainig in the account in order to play the right amount to customers

tks

2 Replies 2

pacameron
Level 4
Level 4

Sounds like you want to use the Debit card script to do pre paid calling card services.

The scipts are downloadable off CCO under access software/TCLware

You will need a suitable prepaid billing and control system such as MindCTI, otherwise the script won't be much use. Refer here for more information -

http://www.cisco.com/univercd/cc/td/doc/cisintwk/intsolns/voipsol/prepaid.htm

Hello Paul,

Do you know what IVR support # # # to disconnect the call for prepaid?. I've tried different ones without luck.

Thank you.

Victor