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Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

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New Member

Locking down extension mobility in Call Manager 5.1(2)?

We are planning on rolling out extension mobility functionality to our end users but we have one concern. We have set up a default password in our template, but there does not seem to be anyway to force end users to change that password once they have logged in to use the function for the first time. Is there anyway to force end users to change their pin number once they have logged in using the default? The ability to enforce password change exists in unity but it does not appear to exist in call manager 5.1(2)?

Any suggestions would be greatly appreciated.

Rgds,

Vicky

4 REPLIES

Re: Locking down extension mobility in Call Manager 5.1(2)?

they can change it thorugh users webinterface

through

https:///ccmuser

then from change pin they can change the pin

each user can login with his username and password

good luck

if helpful Rate

New Member

Re: Locking down extension mobility in Call Manager 5.1(2)?

Thank you for the post, what we wanted was a way to enforce that the end users will change their password from the default. In Unity we can check off a box that prompts end users that they must change their password when they log in.

We checked in with TAC and it looks like there is no way to force this.

Again if you have any suggestions to that end please let us know.

Thank you.

New Member

Re: Locking down extension mobility in Call Manager 5.1(2)?

Hi,

In CCM 6.x you can enforce user to change the password and PIN after 1st attempt.

under user management>serach for the user>next to password you can find edit credential and edit the credentials as per your requrinments.

If you want enforce all the user then you need to go to user management>credential policy defaul> change the property accordingly.

i hope this may answer your question.

-v

New Member

Re: Locking down extension mobility in Call Manager 5.1(2)?

Excellent, that is good to know. Thank you for this post!

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