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New Member

Presence question

I noticed that some of our users of Presence (CUPS 6.0.4) do not show up as registered in CUCM (SUB or PUB) while others such as my client do. I logoff each night and take my laptop home so I'm wondering is this a possible reason (ie: others don't logoff/reboot theirs)?

2 REPLIES
Silver

Re: Presence question

This may be problem on IP address assign on your laptop. verify your are using same IP address from home to access. some times this may also cause this type of problems.

New Member

Re: Presence question

The IP address would be different when coming from a location such as home becasue it would go through a VPN which is assigned as another network than if sitting in our offices. I think I figured it out as some users are leaving their machines up and never turning them off.

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