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Presence question

j.mccartney
Level 1
Level 1

‎02-25-2009 07:21 AM

I noticed that some of our users of Presence (CUPS 6.0.4) do not show up as registered in CUCM (SUB or PUB) while others such as my client do. I logoff each night and take my laptop home so I'm wondering is this a possible reason (ie: others don't logoff/reboot theirs)?

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drolemc
Level 6
Level 6

‎03-06-2009 05:50 AM

This may be problem on IP address assign on your laptop. verify your are using same IP address from home to access. some times this may also cause this type of problems.

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j.mccartney
Level 1
Level 1
In response to drolemc

‎03-11-2009 02:08 PM

The IP address would be different when coming from a location such as home becasue it would go through a VPN which is assigned as another network than if sitting in our offices. I think I figured it out as some users are leaving their machines up and never turning them off.

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