06-16-2007 12:44 AM
when the phone off hook,some time no dial tone and when conversation,the call drop.
We use cisco iad 2430 to connect phone or pbx.
Please help me.
Sorry about my English not good
06-16-2007 03:58 AM
Hello which IOS version do you have? do "show version" to know.
06-16-2007 07:40 AM
I'm using IOS Version 12.3(11)T3 and boot system from flash
name IOS:c2430-i6s-mz.123-11.T3.bin
06-16-2007 10:03 AM
Can you upgrade to 12.4(13) and see if the problem goes away ?
06-23-2007 02:01 AM
i can't upgrade to 12.4(13) because I can't download it from Cisco.
If you have it,please send it to me via email
Thanks a lot
06-23-2007 03:02 AM
Hello,
It would be probably illegal for me to give access to IOS software. Please contact your cisco reseller and buy a smartnet contract for your device, this will give you access to all downloads, hardware warannty, and TAC support.
06-23-2007 07:49 AM
OK,I'm so sorry about it.I'll contract to Cisco Reseller.I'll try fix it,hope successful
06-23-2007 08:57 AM
No worries. If your reseller is unable to help you, contact me at the email that is in my profile, and we can prepare an offer for smartnet as we are an official cisco reseller.
06-24-2007 02:36 AM
Hi p.bevilacqua
Can you tell me some debug command when call and fax problem in IAD.
Thanks a lot
06-24-2007 06:09 AM
Hi, this is the manual for troubleshooting:
good luck!
06-24-2007 06:49 PM
Hi p.bevilacqua
In last post,you recommand to upgrade IOS Ver12.4(13),then I contact my reseller,they download for me IOS ver 12.4(16) and thay said it a newish IOS Ver of Cisco.Than I want to know this ver it ok for my devices?
Thanks
06-25-2007 03:22 AM
Yes 12.4(16) is just out and you could try it as well.
06-25-2007 09:06 AM
somebody said that,Cisco's IOS had two type,one is IOS plus and one is IOS (T) example:c2430-i6s-mz.123-11.T3.bin
could you explain How can I distinguish IOS Plus and IOS (T),and what should I choose IOS for my system,use for Voice (VoIP)
Thanks.
06-25-2007 01:46 PM
Hello,
IOS "plus" doesn't exist anymore for new versions. The T train is instead to deliver new features, but in you case you should be fine with 12.4(16) non-T.
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06-27-2007 06:17 AM
Hi p.bevilacqua
I had upgrade the new IOS ver 12.4(16) but it still problem.
Please give me a advice for my system,
this is a picture of my network
analog phone --->Cisco IAD 2430 --->MPLS Network---->Cisco As5400 ---->PSTN.
Problem occur in analog phone to connect Cisco IAD 2430
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