We have a delicat problem every day, around peakhours in our pgw2200 the cic:s is being blocked, we have configured 2000 cic:s to each AXE:s (we have 2) and have license for 2000 simultaneous calls. Last weeks our pgw2200 is behaving very strange and block cic BLK=GATEWAY, and we can't do anything it is just keep blocking more and more cic:s and will stay like this until it shots /opt/CiscoMGC/bin/startAudit.sh around 04:10 in the morning and all the cic:s are back to normal.
My question is why PGW2200 is behaving like this suddenly? It is very annoying, it is blocking cic due that we still have a lot off free ones.
Does anyone experienced this before, please help us, we don't know what to do.
BLK=GATEWAY gives you an indication that the Cisco PGW 2200 received RSIP (RM:forced) or RSIP (RM:graceful) from the gateway. This state is cleared when the Cisco PGW 2200 receives RSIP (RM:restart) from the gateway.
GATEWAY indicates that the CIC is blocked locally due to a gateway event.
You can use debug mgcp packet to check mgcp messages.
Ok, thanx for the answer. We have in our PGW 2200:
MGC-01 - Media Gateway Controller 2011-12-05 09:50:34.828 MET
"Hardware platform:sun4u sparc SUNW,Netra-240"
"Vendor:"Cisco Systems, Inc.""
"Location:MGC-01 - Media Gateway Controller"
and in our AS5850:
SESTO0803-GV1#show version Cisco IOS Software, 5850tb Software (C5850TB-P9-M), Version 12.4(15)T11, RELEASE SOFTWARE (fc2) Technical Support: http://www.cisco.com/techsupport Copyright (c) 1986-2009 by Cisco Systems, Inc. Compiled Thu 29-Oct-09 12:11 by prod_rel_team
ROM: System Bootstrap, Version 12.3(1r)T1, RELEASE SOFTWARE (fc1) ROM: Cisco IOS Software, 5850tb Software (C5850TB-BOOT-M), Version 12.4(15)T1, R ELEASE SOFTWARE (fc2)
SESTO0803-GV1 uptime is 1 week, 3 days, 6 hours, 33 minutes System returned to ROM by reload at 03:23:06 CET Fri Nov 25 2011 System restarted at 03:24:47 CET Fri Nov 25 2011 System image file is "disk0:c5850tb-p9-mz.124-15.T11.bin" Last reload reason: Reason unspecified
Cisco c5850 (BCM1250) processor (revision 0.255) with 917504K/131072K bytes of m emory. Processor board ID JAB104005CZ SB-1 CPU at 650MHz, Implementation 1025, Rev 0.2, 512KB L2 Cache Last reset from Mbus reset 2 FastEthernet interfaces 2 Gigabit Ethernet interfaces 1944 terminal lines 62 Channelized E1/PRI ports 1 Channelized STM1 port 507K bytes of NVRAM.
62592K bytes of Compact Flash card at slot 0 (Sector size 512). 16384K bytes of Flash internal SIMM (Sector size 512k). Configuration register is 0x2102
Can you paste this command when thsi issue takes place rtrv-tc and rtrv-cic. Like Daniele says its due to the block message which is not getting cleared from the GW. RSIP (restart) would help to clear the cics.
This is an example of this command with the rtrv-tc output:
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