We have a PGW2200 and we are facing a stuck CIC problem. Im trying to monitorate it thru zabbix but I cant find the correct OID for the information. DOes anyone knows it, or can point me some document where I can find the OID ? I googled in many ways but for some reason I couldnt find the information.
I don't know of any OID targeted at hung CICs. How do you know the CIC is "stuck"? What are the different call legs? You most likely will need to capture a full trace for both call legs as well as an MDL to be able to analyze whats causing them. I have seen ISDN interworking, or MGCP interworking or even memory leaks in 9.6(1) when the machine runs out of RAM and starts using Virtual memory cause hung calls.
In my google search I found that it is possible to monitore it. Cacti actualy does this monitoring. So I assume that exists a OID that gives this information. Unfortunelly, the document did not specified the OID used in the proccess.
I'm pretty sure the OID for "MATE_UNAVAIL" blocking on all SS7 cirecuits is:
From the OMT Guide MATE_UNAVAIL means.
"Locally blocked on a nailed-up system due to a media gateway event (for example, a group service message received from the media gateway or the media gateway is out of service). If the associated switch is not responding to group unblock messages, the CICs stay in the MATE_UNAVAIL circuit block state. Your CICs will be in this state when you bring up the Cisco PGW 2200 Softswitch or media gateway. Once the associated switch acknowledges the unblock message, the CICs are taken out of this state. If the CICs stay in the MATE_UNAVAIL circuit block state, troubleshoot the problem with the media gateway."
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