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SPA942 Experiencing difficulties with the Voicemail Indicator

I have 6 SPA942 VIoP communication devices all seem to work well but one; the voicemail indicator light stays continuously lit even when there are no voicemail.  I found a support site telling me to access the web-based setup page from the network option at the main menu.  This did not work for me because I could not figure out how to access the web based page from option 9.

Okay have you figured out that I am a bit clueless when it comes to IT... however I can make you some homemade fire roasted tomato soup and 4 cheese grilled sandwich that will knock your socks off.  Soooo. If you could help me I will give you a great recipe.

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