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TCL Script not working well ..................???????????????..............

tareqrebhi
Level 1
Level 1

I have strange case here,

I configured my IVR system at AS5400 with IOS c5400-is-mz.123-10f.bin using tcl app_clid_4digits_npw_3.2.0.0.tc.I need to configure prepaid calling card using cisco pre-defined tcl script.

Tcl can play the prompts enter_account.au it is ok and I put my pin number as generated from my billing it is ok too… but when finished entering the correct generated pin number I heard 4 discontinuous tone not like busy tone and then the call disconnect and give me tone as you finished call or hang the speaker again for other call… the prompt enter_dest.au is not started I don't know why?

I attached my AS5400 configuration and its debug report.

Please any body show me where the error exact.

Thank you for any helping.

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Hi, too much debug enabled. Begin with "debug voice application script" and radius if necessary.

ok man,

you will find 2 attached files for debug Script and tclcommands.

thank you for helping.

BR,

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