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The gatekeeper doesn't send an ACF to the h323 gateway

Hi,

I found a h323 gateway can't make any international calls thru a gatekeeper.

From the debug log, the gatekeeper doesn't send an ACF to the gateway after received a LCF from another gatekeeper.

Is it a know bug or configuration issue? Attached is the debug file.

Thanks in advance.

Rgds,

Ivan Cheng

hq01#csim start 6568465338

hq01#show log

Syslog logging: enabled (0 messages dropped, 15 messages rate-limited, 0 flushes, 0 overruns)

Console logging: level debugging, 3799 messages logged

Monitor logging: level debugging, 480 messages logged

Buffer logging: level debugging, 3813 messages logged

Logging Exception size (4096 bytes)

Count and timestamp logging messages: disabled

Trap logging: level notifications, 583 message lines logged

Logging to 155.161.76.72, 583 message lines logged

Logging to 155.161.135.135, 583 message lines logged

Logging to 192.170.75.40, 583 message lines logged

Log Buffer (4096 bytes):

00 44004200 34004500 31003800 30003000 30003000 30003000 33003900 00000000 00000000 00000000 00000000 FA232100 11000000 00000000 00000000 00000000 00000100

Apr 3 14:08:20 GMT:

Apr 3 14:08:20 GMT: csim_do_test: cid(475), ev(11), disp(0)

Apr 3 14:08:20 GMT: csimTraceSct: cid(475),st(0),oldst(0)

Apr 3 14:08:20 GMT: csim err csimDisconnected recvd DISC cid(475)

Apr 3 14:08:20 GMT: //475/xxxxxxxxxxxx/CCAPI/ccCallDisconnect: (callID=0x1DB, cause=0x3F tag=0x0)

Apr 3 14:08:20 GMT: //475/xxxxxxxxxxxx/CCAPI/ccCallDisconnect: calling accounting start for callID=475 leg_type=0

Apr 3 14:08:20 GMT: //475/xxxxxxxxxxxx/CCAPI/ccCallDisconnect: existing_cause = 0x3F, new_cause = 0x3F

Apr 3 14:08:20 GMT: //475/xxxxxxxxxxxx/CCAPI/ccCallDisconnect: using the existing_cause 0x3F

Apr 3 14:08:20 GMT: //475/xxxxxxxxxxxx/CCAPI/cc_api_get_transfer_info: (callID=0x1DB)

Apr 3 14:08:20 GMT: //475/xxxxxxxxxxxx/CCAPI/ccTDUtilGetDataByValue: CallID[475], tagID[30], instID[-1]

Apr 3 14:08:20 GMT: //475/xxxxxxxxxxxx/CCAPI/ccTDPvtProfileTableObjectAccessManager: No profileTable set for callID[475]

Apr 3 14:08:20 GMT: //475/xxxxxxxxxxxx/CCAPI/ccTDUtilGetDataByValue: No tdObject found in profileTable for tagID[30] of callID[475]

Apr 3 14:08:20 GMT: H.225 SM: process event H225_EVENT_RELEASE, for callID 1DBcch323_run_h225_sm: received event H225_EVENT_RELEASE while at state H225_WAIT_FOR_RAS_CONF

cch323_run_h225_sm: Unexpected event[9] in CCH323_H225_STATE_WAIT_FOR_RAS_CONF state

Apr 3 14:08:20 GMT: H.225 SM: changing from H225_WAIT_FOR_RAS_CONF state to H225_WAIT_FOR_DRQ state for callID 1DB

Apr 3 14:08:20 GMT: RAS INCOMING ENCODE BUFFER::= 40 1EA8

Apr 3 14:08:20 GMT:

Apr 3 14:08:20 GMT: RAS INCOMING PDU ::=

value RasMessage ::= disengageConfirm :

{

requestSeqNum 7849

}

Apr 3 14:08:20 GMT: H.225 SM: process event H225_EVENT_RAS_SUCCESS, for callID 1DBcch323_run_h225_sm: received event H225_EVENT_RAS_SUCCESS while at state H225_WAIT_FOR_DRQ

Apr 3 14:08:20 GMT: H.225 SM: changing from H225_WAIT_FOR_DRQ state to H225_IDLE state for callID 1DB

Apr 3 14:08:20 GMT: //-1/xxxxxxxxxxxx/CCAPI/cc_api_icpif: expect factor = 0

Apr 3 14:08:20 GMT: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 2, ConnectionId 0 0 0 0, SetupTime 14:08:04.217 GMT Thu Apr 3 2008, PeerAddress 6568465338, PeerSubAddress , DisconnectCause 65 , DisconnectText message in incomp call state (101), ConnectTime 14:08:20.637 GMT Thu Apr 3 2008, DisconnectTime 14:08:20.637 GMT Thu Apr 3 2008, CallOrigin 1, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 0, ReceiveBytes 0

3 REPLIES
VIP Purple

Re: The gatekeeper doesn't send an ACF to the h323 gateway

Ivan,

Can you turn on "debug gatekeeper main 10", make the call and post the output?

Brandon

Community Member

Re: The gatekeeper doesn't send an ACF to the h323 gateway

Hi Brandon,

Here you are.

Thanks in advance.

Rgds,

Ivan Cheng

VIP Purple

Re: The gatekeeper doesn't send an ACF to the h323 gateway

Ivan,

Can you post the configuration from the gateway and gatekeeper?

Brandon

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