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Time of Day Routing and MWI

blittrell
Level 1
Level 1

Hi All

We have a situation where we want calls going to certain phones to go directly to Voicemail during certain time ranges but we want the phone to indicate a message is left if someone leaves a voicemail.

We are using Time of Day routing on the partition for the phones in question but when Unity tries to send it's MWI signal it can't lookup the number because of the TOD setting on the partition so the phone never gets a MWI on indicator.

Is there a way to bypass the TOD setting just for voicemail MWI lookups?

We are running CCM 4.1 and Unity 4.2.1 .

Thanks

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