Time on phone (DST releated)

[rmazzagate]

this past Sunday was originally when DST would end, but the extension is in November. Both my Publisher & Subscriber both kept the correct time, but our phones went back an hour. how do i correct this? I mean, I know we only have a few days till we really change, but I was wondering what might have caused this.

[Rob Huffman]

Hi Roy,

Yes the crazy DST issues! This happened to many people for different phone models and firmware along with what patching and OS upgrades were done last Spring. If your problem was only with 3rd generation phones like 7941/7961 then this is likely a firmware issue. The recommendation that Cisco gave last Spring for suggested firmware versions actually didn't work and these phones still need to be reset via ccmadmin to pickup the proper time.

If you let us know what you are running more info can be provided.

Hope this helps!

Rob

[franklinlopez]

Hi I have the same situation I'm running CCm version 4.1(3)sr4d and the OS version 2000.4.4a with the SR 200.4.4aSR4 adn onli the 7961/41 have the issue.

Franklin

[Rob Huffman]

Hi Franklin,

The 7941's and 7961's are Java based and require a firmware upgrade to 8.3 In the interim if you reset these phones via ccmadmin they will pickup the proper time.

Hope this helps!

Rob

[Anonymous]

Ensure that the Device Packs/Phone Firmware/CM Versions are all up to date as per the OCTOBER RECOMMENDATION section of the Field Notice http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_field_notice09186a00807e02b1.shtml