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Voice call is not released

nhlong
Level 1
Level 1

Hi all,

I am facing a trouble with voice. When a call is made through FXO which is connected to PABX.

This call is ok but the when the caller/called party hang on the telephone set, the line (FXO) would not be released!

We have to do manual reset this port for the next call.

Do you have any suggestion?

Thanks

1 Reply 1

jtufail
Level 1
Level 1

Yes classic FXO supervisory disconnect problem issue. This is well documented and explained in the following URLs. It would give you a better understanding of why is it happening.

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml

Some workarounds are mentioned in the above but if that does not work check out the following as well:

http://www.cisco.com/en/US/products/sw/iosswrel/ps1834/products_feature_guide09186a00801601ac.html

I hope that helps.

Javed

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