Voicemail does not work when users call from outside network
im having a problem with voicemail in our network. Currently voicemail works fine internally. When a outside call is made to an internal extension it just goes silent when voicemail is reached. any assistance would be appreciated
Re: Voicemail does not work when users call from outside network
Did you check the codec being used. Also since calls are coming from the gateway to the voice mail server make sure the voice mail server can reach the voice gateway and the gateway can ping the voice mail server
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