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VOIP Problem ISDN PRI and Alcatel 4400

iganesh79
Level 1
Level 1

Hi

I am trying to Configuring VOIP between two sites using IDDN PRI E1 and Alcatel PBX 4400. A

Ciso 3640 router is being used as the VOIP gateway and it has the E1-PRI which connects to

the Alcatel PBX, I used the following cabling to connect the PBX and the E1-PRI -

Cisco PRI - Alcatel

RJ-45

Pin 1 <--> TX

Pin 2 <--> TX

Pin 4 <--> RX

Pin 5 <--> RX

I don't see any alarms either in the PRI or in the PRA2 Card of the PBX. Everything seems to be fine. But still the Layer2 is not getting established, If I enable debug q921 I see "Bad frame Received" messages,I tried changing the Voice card, But that didn't help. Please find the debug details below, Any help is appreciated.

Thanks

Ganesh

*Mar 1 04:43:55.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:43:56.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:43:57.406: ISDN Se1/0:15: Event: received NL_REL_IND

*Mar 1 04:44:02.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:03.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:04.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:05.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:06.406: ISDN Se1/0:15: Event: received NL_REL_IND

*Mar 1 04:44:11.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:12.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:13.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:14.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:15.406: ISDN Se1/0:15: Event: received NL_REL_IND

*Mar 1 04:44:15.606: ISDN Se1/0:15: RX <- BAD FRAME(0x00017F)Line may be looped

!

*Mar 1 04:44:16.618: ISDN Se1/0:15: RX <- BAD FRAME(0x00017F)Line may be looped

!

*Mar 1 04:44:17.638: ISDN Se1/0:15: RX <- BAD FRAME(0x00017F)Line may be looped

!

*Mar 1 04:44:18.658: ISDN Se1/0:15: RX <- BAD FRAME(0x00017F)Line may be looped

!

*Mar 1 04:44:20.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:21.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:22.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:23.406: ISDN Se1/0:15: TX -> SABMEp c/r=0 sapi=0 tei=0

*Mar 1 04:44:24.406: ISDN Se1/0:15: Event: received NL_REL_IND

Router#show controllers e1 1/0

E1 1/0 is up.

Applique type is Channelized E1 - balanced

Description: QSIG connection to PBX

Far End Block Errors Detected

Receiver has loss of signal.

alarm-trigger is not set

Version info Firmware: 20011015, FPGA: 11

Framing is CRC4, Line Code is HDB3, Clock Source is Line.

Data in current interval (147 seconds elapsed):

79170 Line Code Violations, 47468 Path Code Violations

88 Slip Secs, 0 Fr Loss Secs, 147 Line Err Secs, 0 Degraded Mins

0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 147 Unavail Secs

Router#

Router#sh isdn status

Global ISDN Switchtype = primary-qsig

ISDN Serial1/0:15 interface

dsl 0, interface ISDN Switchtype = primary-qsig

**** Slave side configuration ****

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = AWAITING_ESTABLISHMENT

Layer 3 Status:

0 Active Layer 3 Call(s)

Active dsl 0 CCBs = 0

The Free Channel Mask: 0x7FFF7FFF

Number of L2 Discards = 0, L2 Session ID = 9

Total Allocated ISDN CCBs = 0

Router#sh isdn status

Global ISDN Switchtype = primary-qsig

ISDN Serial1/0:15 interface

dsl 0, interface ISDN Switchtype = primary-qsig

**** Slave side configuration ****

Layer 1 Status:

ACTIVE

Layer 2 Status:

TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED

Layer 3 Status:

0 Active Layer 3 Call(s)

Active dsl 0 CCBs = 0

The Free Channel Mask: 0x7FFF7FFF

Number of L2 Discards = 0, L2 Session ID = 10

Total Allocated ISDN CCBs = 0

Router#

5 Replies 5

feberle
Level 1
Level 1

Hi,

Check if ur PBX is using CRC4 or not and if it's acting as USER or NETWORK Side. Check also the ISDN switch-type.

Post ur conf with the E1 conf and serial conf.

Rdgs

Hi Feberle!

Thanks for your response, I confirmed that Alcatel is acting as Master and the Router is slave, Framing is CRC4 at the PBX and Router end. ISDN Switch type is QSIG at both ends, below is the config, Awaiting for your reply.

Thanks

Ganesh

Building configuration...

voice-card 1

!

isdn switch-type primary-qsig

isdn voice-call-failure 0

call rsvp-sync

!

!

!

!

!

!

controller E1 1/0

pri-group timeslots 1-31

description QSIG connection to PBX

!

translation-rule 1

Rule 0 ^7... 47

Rule 1 ^2... 22

Rule 2 ^5... 55

Rule 3 ^4... 14

!

!

!

interface Loopback1

ip address 192.168.x.x 255.255.255.0

h323-gateway voip bind srcaddr 192.168.x.x

!

interface FastEthernet0/0

interface Serial0/0

bandwidth 1544

no ip address

encapsulation frame-relay IETF

priority-group 1

no arp frame-relay

frame-relay lmi-type ansi

!

interface Serial0/0.1 point-to-point

bandwidth 512

ip address 192.168.x.x 255.255.255.252

traffic-shape group 121 384000 50000 50000 1000

frame-relay interface-dlci 100

!

interface FastEthernet0/1

no ip address

shutdown

duplex auto

speed auto

!

interface Serial1/0:15

no ip address

ip accounting access-violations

encapsulation hdlc

no logging event link-status

isdn switch-type primary-qsig

isdn overlap-receiving

isdn incoming-voice voice

isdn bchan-number-order ascending

no fair-queue

no cdp enable

!

!

voice-port 1/0:15

!

dial-peer cor custom

!

!

!

dial-peer voice 6 pots

destination-pattern 6....

!

dial-peer voice 7 voip

destination-pattern 7...

translate-outgoing called 1

session target ipv4:192.168.X.X

!

dial-peer voice 2 voip

destination-pattern 2...

translate-outgoing called 1

session target ipv4:192.168.X.X

!

dial-peer voice 5 voip

destination-pattern 5...

translate-outgoing called 1

session target ipv4:192.168.x.x

!

dial-peer voice 4 voip

destination-pattern 4...

translate-outgoing called 1

session target ipv4:192.168.x.x

!

One more thing I suspect is the Encapsulation.. Currently it is HDLC, Should it be PPP?

If the command "sh contro e1 1/0" says always "loss of signal" that means there is a pb between Rx and Tx.

Try this link to make sure the parameters on the Alcatel are correct.

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_mod/cis3600/sw_conf/pbx_int/36a44e1q.pdf

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