voip problem throuh vpn

ricardo-morales · ‎04-19-2008

i hava two people working with vpn they use ipcomunicator but the problem is that the phone ring ok, we hear, when we hook the phone nobody can hear nothing, however i press hold they can hear the music on hold.. some one can help me.

ricardo-morales · ‎04-21-2008

finally we rsolve this issue, the problema was that no RTP traffic in the firewall i was blocked.

joel.balfour · ‎04-22-2008

With that being blocked you actually got the phone to register. That is funny. Well glad it work for you..

joel.balfour · ‎04-21-2008

Hey few questions.

1. Are you using the latest IP communicator version?

2. Are you running the latest version of Cisco VPN client?

I have seen where when one of these are not up to date you can run into huge problems. What version of UC are you running with?

ricardo-morales · ‎04-22-2008

UC is 4.2

de IP comunicator is 2.02.0090

VPN CLiente 5.0.0.2.0.0.90

joel.balfour · ‎04-22-2008

Can you do me a huge favour and try and upgrade to the new version 2.1.3 and also update the VPN to 5.0.3.

Again i have seen this and in upgrading everything seem to be working after that.

ricardo-morales · ‎04-23-2008

i can try but i solve the problem.