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voip use ivr to reply instead of busy tone

samuel.lam
Level 1
Level 1

All

The T1 ISDN got 300 number on a IDAP, and some of the number does not use.

The current network is Cisco 2600 T1 gw + 3600 gk.

The voip network had been formed.

Now if the number not need in use, it just simply give out a busy tone...

but is it possible for me to play an audio "this number is not yet register with our company...."

how can I do it? any document refer to this.

got a basic knowledge on tftp audio file...

1 Reply 1

irisrios
Level 6
Level 6

Yes, it is possible. You can create a IVR application to let the user know that a number does not exist or it is not yet registered to the company. Check the configuration for the same in the following document :

VoIP with IVR

http://www.cisco.com/en/US/tech/tk652/tk701/technologies_configuration_example09186a0080094305.shtml