Voice Systems and Accessories - Small Business

I have an SPA2102 and it works great except when trying to use automated systems.I can ususally get it to work for things like press 1 for English, but if i have to enter a phone number, the system always tells me that it did not recognize my input a...

dir everyone:     I have a system spa9000+spa400+spa942 phone.     when i call out use spa400 pstn,afer 3 minutes the call auto hang up. redial the same number,2 minutes later call auto hang up.redial again, 1minutes later call hang up.    every drop...

I asked Tech Data about the pricing on extended warranties for the 8800 and 320 and they were not able to find a specific part number.They told me to use the following numbers:ESW-520-8P-K9 (qty 1)3YR SB Pro Service SW+24x7x4 (CON-SBS4-SVC1)3YR SB Pr...

Can you use a SA520 for remote teleworker?Will this allow QoS of the voice traffic?

I just opened a support case for this, maybe someone from Cisco can shed some more light.Setup: UC320W, FXO ports connected to analog outputs from the service provider CPE, an Adtran Total Access 908E.Incoming calls on the FXO lines ring to the IP Ph...

Shortly after we were doing some testing on extension 200 and extension 396 - we started receiving phantom calls with ID 5550000.Not sure that had any bearing but was shortly after that was done.When answered an un-inteligble voice utters something a...

Anybody have a great solution for Mobile users utilizing the UC560? The company has a group of people who travel 3 weeks out of the month and the fourth week they will be at their desks in the office. They want a solution designed where the office ph...

Currently, we are utilizing the uc320w with the add on spa8800 gateway, an esw 24port poe switch, and spa504g phones.  The location for one phone is about 400 feet from the poe switch (moving this is not an option) and the distance exceeds the line c...

Hey guys,In testing the voicemail on the UC520 that I'm rebuilding, I came across the following error when accessing voiceview from my handset:Playback FailedReport this error to your system administrator.  IOException Unexpected end of file from the...

HiIs it possible on the uc320w, to automatically choose whether it dials out over the FXO or the SIP trunks, the reason i ask is because my sip provider doesnt support some numbers ie 111 which is emergency, so i need to route this via the FXO line, ...

We are having a problem where the calling party hears a loud static noise when transferred.  It occurs right after the transferring party hangs up.  You can hear the called party talking behind the static.  It lasts only for a couple of seconds.Call ...

Hello Everyone,This is my first UC560 install, and unfortunately it has been a trying experience.  The UC and companion ESW500 series switches and SPA508 phones (16 of them) are all new and all updated to latest firmware.  The version on the UC is 15...