Voice Systems and Accessories - Small Business

also happens when you try work on various aspects of the firewall / nat.

Outbound calls from our UC520 work fine via a single BRI interface.  However when I make incoming calls I get number unobtainable.  I have logged a fault with BT and they say the line is fine.  I have a single BRI interface in the ALL_BRI trunk group...

I setup multisite dialing using CCA2.1.  When I dial the other site, after it rings for the specified number of seconds, it transfers the call to the remote site extension's voicemail.  It says this user does not have voicemail setup even though they...

Customer can tranfser to any North American number just fine.When trying to transfer to an international number it drops the call right in the middle of dialing the numbers.Any reason for this, or a command to control that?

Does anyone know if Cisco are still doing the Monitor Director and Monitor Manager?  I can see it on CCO, but I am being told that they are discontinued.

We would like to be able to give our users access to their VM messages via the IMAP connection from outside of our LAN. My initial thought on this is to port forward 143 to our outside IP address. Is there any reason we cannot make the IMAP engine av...

My company just recieved SPA525, SPA504 and SPA502 to deploy.  I have found firmware and SPC for SPA525.  However I am unable to locate SPA504/502 firmware and SPC.  Can someone tell me where I may download this at?

What is required to enable mobility on the UC500, such as enabling BlackBerry/Nokia users? I only found info on the CUMC with CME, but cannot find any info or app notes on using CUMC with UC500. Do I need separate CUMA server?

Hi AllIm having major issues with CCA2.1 when trying to Nat ports to an sbs server. I have tried this at a few different sites and most of the time the change wipes out the PPPOE internet connection. Sometimes I can log in using version 2.0 and repai...

I have a customer in Norway looking at the UCC for their UC-520 solution they bought last year.He just gave me this picture, so I am wondering if anyone knows if this is rule or the exception and if there are ways to fix this....

Anyone have any notes/comments on MAC compatible applications including but not limited to X-Lite (http://www.counterpath.net/x-lite.html&active=4) and Cisco UC5x0 series?Trying to find some of the same PC application functionality with the UC5x0 for...

Can some one please help me out.Last night I agian failed to setup a lan to lan with 2 SR520.!!Site one a SR520Site two a SR520.The only way I get it working is with HTTP intercept.. That's not what i wan't the end user to do. The end user just has t...

I cannot get access to voicemail using FXS, it is a needed feature. I have tried adding <*86:vmm> to the FXS dial plan but stll no luck. All I get when I dial *86 is a busy signal. I am using Voip service through nextiva.com, and I can access the voi...

When the customer parks a call inbound or outbound, they cannot make an outbound call from any phone.  Has anyone seen this before?  FYI, they are running the latest IOS, CUE, and phones loads.