We were given some 7960 phones that were previsouly setup for SIP connections not on a Cisco platform. The phone was reset back to factory defaults using the 12345... code upon phone boot, but now the phone will not register on our UC520. The phone says registration rejected and the phone log shows...that the phone cannot find ...XML files.
We are running a UC520 with software load 704 (yes, I know upgrade). We uploaded the 7960 phone load using the 714 software load(becuase it was not in the 704 software), but the 7960 will not register. I can see the phone using its IP address
Do we need to reload the UC to make the new phone load effective?
I did not do anything to change from SIP to SCCP. I did do a factory reset on the phone though.
I found out that the UC has a load 7940_7960 statement under the Telephony section, but noticed that the TFTP-server flash:\phone\7940_7960\... statements seemed to be missing. So, I added them into the UC, but the phone still did not register. I went back and looked at my VPN remote config in CCA, and after getting the errors in the attached file, I refreshed the screen and saw that I had a typo in the IP PBX IP address. So, I manually entered the TFTP IP alternate TFTP server into the phone, and it started to register-yeah...
BUT, after fixing the typo in the IP PBX field and applying those changes, the VPN went down and will not come back up - booooo.
So, now I have a VPN issue.
Can anyone shed any light on those error messages in the attached? We did not add any CLI to the router, it has been configured with CCA 225 only...?
Also, why after loading the phone load 7940_7960 from CCA onto the UC520 would it NOT add those TFTP-Server lines...? The UC is on software load 704.
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