We have a 7975 phone with a 7916 attached that was mistakenly setup as a dual line phone when it was installed. Once we discovered the error, we changed the phone to Octal Line in the CCA but even after a reboot the phone will still only handle 2 calls.
Below is the Show Ephone information for the phone (with the additional buttons removed)
ephone-2[1] Mac:E8BA.XXXX.XXXX TCP socket:[15] activeLine:0 whisperLine:0 REGISTERED in SCCP ver 17/17 max_streams=5 (tapi Client in ver 9/9)
mediaActive:0 whisper_mediaActive:0 startMedia:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:0 caps:9 privacy:1
IP:10.1.X.X * XXXXX 7975 sub=1 keepalive 8029 max_line 32 available_line 32
Phone reports 32 Available Lines
button 1: cw:1 ccw:(0 0 0 0 0 0 0 0)
dn 596 number 200 CH1 cc(03) IDLE CH2 cc(03) IDLE CH3 cc(03) IDLE CH4 cc(03) IDLE CH5 cc(03) IDLE CH6 cc(03) IDLE CH7 cc(03) IDLE CH8 cc(03) IDLE
When I compare this information to another 7975 it looks almost identical except that my other phone does tno have the cc(03) after each channel.
What does this mean and could it be part of the problem?
