AA prompts - one for AM hours and other for PM hours
My customer would like to have a prompt for the morning hours ("Good Morning, thanks for calling xxxx......") and another for afternoon hours ("Good Afternoon, ......) in iothe words have aprompt specifically for the hours from 7 AM to 12PM and another from 12PM to 5 PM. Is this possible on a UC540.
Re: AA prompts - one for AM hours and other for PM hours
You can do this with CCA. Setup the schedule forst, and then adjust the AA to use an OPEN and CLOSED greeting and prompts (which can be the same or different, as you wish). You can also record the prompt with a phone used you authorize for AA prompt managemement, so they are nice and clean. CCA takes care of putting the files on flash and everything else.
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...