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Community Member

All off-silte call directly goes to Auto Attendant

    Hello  everyone,

I have an issue with UC520. There is one PSTN line connected to the voice port 0/2/0, All dial out works fine,  All off-site calls goes directley to the Auto Attendant, however, interal dial-in works fine, I mean user can dial internal extension properly but not from offsite to insite.

I was wondering if any one can help me.

Here is the partal UC configuration:

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2014.01.13 13:51:51 =~=~=~=~=~=~=~=~=~=~=~=

sh run

Building configuration...

 

Current configuration : 31685 bytes

!

dot11 syslog

!

dot11 ssid uc520-data

vlan 1

authentication open

!

dot11 ssid uc520-voice

vlan 100

authentication open

!

ip source-route

ip cef

!

!

ip dhcp relay information trust-all

ip dhcp excluded-address 10.1.1.1 10.1.1.10

ip dhcp excluded-address 192.168.10.1 192.168.10.10

!

ip dhcp pool phone

network 10.1.1.0 255.255.255.0

default-router 10.1.1.1

option 150 ip 10.1.1.1

!

ip dhcp pool data

import all

network 192.168.10.0 255.255.255.0

default-router 192.168.10.1

!

!

!

ip name-server 63.203.35.55

ip inspect WAAS flush-timeout 10

ip inspect name SDM_LOW dns

ip inspect name SDM_LOW ftp

ip inspect name SDM_LOW h323

ip inspect name SDM_LOW https

ip inspect name SDM_LOW icmp

ip inspect name SDM_LOW imap

ip inspect name SDM_LOW pop3

ip inspect name SDM_LOW netshow

ip inspect name SDM_LOW rcmd

ip inspect name SDM_LOW realaudio

ip inspect name SDM_LOW rtsp

ip inspect name SDM_LOW esmtp

ip inspect name SDM_LOW sqlnet

ip inspect name SDM_LOW streamworks

ip inspect name SDM_LOW tftp

ip inspect name SDM_LOW tcp

ip inspect name SDM_LOW udp router-traffic

ip inspect name SDM_LOW vdolive

no ipv6 cef

!

multilink bundle-name authenticated

!

!

stcapp ccm-group 1

stcapp

!

stcapp feature access-code

!

!

!

stcapp supplementary-services

port 0/0/0

fallback-dn 301

port 0/0/1

fallback-dn 302

port 0/0/2

fallback-dn 303

port 0/0/3

fallback-dn 304

!

!

!

!

trunk group ALL_BRI

translation-profile outgoing PROFILE_ALL_BRI

!

!

voice call send-alert

voice rtp send-recv

!

voice service voip

sip

no update-callerid

!

voice class codec 1

codec preference 2 g729r8

!

voice class custom-cptone CCAjointone

dualtone conference

frequency 600 900

cadence 300 150 300 100 300 50

!

voice class custom-cptone CCAleavetone

dualtone conference

frequency 400 800

cadence 400 50 200 50 200 50

!

!

voice register global

max-dn 56

max-pool 14

!

!

!

voice translation-rule 4

rule 15 /^...$/ /0354434848/

!

voice translation-rule 1000

rule 1 /.*/ //

!

voice translation-rule 1111

!

voice translation-rule 1112

rule 1 /^0/ /*/

!

voice translation-rule 2222

!

!

voice translation-profile CALLER_ID_TRANSLATION_PROFILE

translate calling 1111

!

voice translation-profile CallBlocking

translate called 2222

!

voice translation-profile OUTGOING_TRANSLATION_PROFILE

translate called 1112

!

voice translation-profile PROFILE_ALL_BRI

translate calling 4

!

voice translation-profile nondialable

translate called 1000

!

!

voice-card 0

dspfarm

dsp services dspfarm

!

!

!

license udi pid UC520W-8U-2BRI-K9 sn FHK131827A2

archive

log config

logging enable

logging size 600

hidekeys

username cisco privilege 15 secret 5 $1$TC0B$LXMORw4u1vQpD/2eJdN4W1

username admin privilege 15 password 0 admin

username parham privilege 15 password 0 parham

!

!

ip tftp source-interface Loopback0

!

translation-rule 22

!

!

!

!

bridge irb

!

!

!

!

interface Loopback0

description $FW_INSIDE$

ip address 10.1.10.2 255.255.255.252

ip access-group 101 in

ip nat inside

ip virtual-reassembly in

!

interface FastEthernet0/0

description $FW_OUTSIDE$

ip address dhcp

ip access-group 104 in

ip nat outside

ip inspect SDM_LOW out

ip virtual-reassembly in

duplex auto

speed auto

!

interface Integrated-Service-Engine0/0

description cue is initialized with default IMAP group

ip unnumbered Loopback0

ip nat inside

ip virtual-reassembly in

service-module ip address 10.1.10.1 255.255.255.252

service-module ip default-gateway 10.1.10.2

!

interface FastEthernet0/1/0

switchport voice vlan 100

no ip address

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/1

switchport voice vlan 100

no ip address

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/2

switchport voice vlan 100

no ip address

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/3

switchport voice vlan 100

no ip address

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/4

switchport voice vlan 100

no ip address

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/5

switchport voice vlan 100

no ip address

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/6

switchport voice vlan 100

no ip address

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/7

switchport voice vlan 100

no ip address

macro description cisco-phone

spanning-tree portfast

!

interface FastEthernet0/1/8

switchport mode trunk

no ip address

macro description cisco-switch

!

interface BRI0/1/0

no ip address

isdn point-to-point-setup

isdn incoming-voice voice

isdn sending-complete

!

interface BRI0/1/1

no ip address

isdn point-to-point-setup

isdn incoming-voice voice

isdn sending-complete

!

interface Dot11Radio0/5/0

no ip address

!

ssid uc520-data

!

ssid uc520-voice

!

speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0

station-role root

!

interface Dot11Radio0/5/0.1

encapsulation dot1Q 1 native

bridge-group 1

bridge-group 1 subscriber-loop-control

bridge-group 1 spanning-disabled

bridge-group 1 block-unknown-source

no bridge-group 1 source-learning

no bridge-group 1 unicast-flooding

!

interface Dot11Radio0/5/0.100

encapsulation dot1Q 100

bridge-group 100

bridge-group 100 subscriber-loop-control

bridge-group 100 spanning-disabled

bridge-group 100 block-unknown-source

no bridge-group 100 source-learning

no bridge-group 100 unicast-flooding

!

interface Vlan1

no ip address

bridge-group 1

bridge-group 1 spanning-disabled

!

interface Vlan100

no ip address

bridge-group 100

bridge-group 100 spanning-disabled

!

interface BVI1

description $FW_INSIDE$

ip address 192.168.10.1 255.255.255.0

ip access-group 102 in

ip nat inside

ip virtual-reassembly in

!

interface BVI100

description $FW_INSIDE$

ip address 10.1.1.1 255.255.255.0

ip access-group 103 in

ip nat inside

ip virtual-reassembly in

!

ip forward-protocol nd

ip http server

ip http authentication local

ip http secure-server

ip http path flash:/gui

!

ip nat inside source list 1 interface FastEthernet0/0 overload

ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0

!

!

!

!

!

!

!

!

control-plane

!

bridge 1 route ip

bridge 100 route ip

!

voice-port 0/0/0

cptone AU

!

voice-port 0/0/1

cptone AU

!

voice-port 0/0/2

cptone AU

!

voice-port 0/0/3

cptone AU

!

voice-port 0/1/0

cptone AU

!

voice-port 0/1/1

cptone AU

!

voice-port 0/2/0

translate calling 1112

connection plar opx 398

description Configured by CCA 4 FXO-0/2/0-Custom-AA

caller-id enable

!

voice-port 0/2/1

connection plar opx 398

description Configured by CCA 4 FXO-0/2/1-Custom-AA

caller-id enable

!

voice-port 0/2/2

connection plar opx 398

description Configured by CCA 4 FXO-0/2/2-Custom-AA

caller-id enable

!

voice-port 0/2/3

connection plar opx 398

description Configured by CCA 4 FXO-0/2/3-Custom-AA

caller-id enable

!

voice-port 0/4/0

auto-cut-through

signal immediate

input gain auto-control -15

description Music On Hold Port

!

sccp local Loopback0

sccp ccm 10.1.1.1 identifier 1 version 4.0

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate profile 1 register confprof1

!

dspfarm profile 1 conference

description DO NOT MODIFY, active CCA conference profile - CCA2.0 codec711

codec g711alaw

codec g711ulaw

maximum conference-participants 32

maximum sessions 2

associate application SCCP

!

dial-peer voice 2000 voip

description ** cue voicemail pilot number **

destination-pattern 300

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

voice-class sip outbound-proxy ipv4:10.1.10.1

dtmf-relay rtp-nte

no vad

!

dial-peer voice 2001 voip

description ** cue auto attendant number **

translation-profile outgoing PSTN_CallForwarding

destination-pattern 398

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

voice-class sip outbound-proxy ipv4:10.1.10.1

dtmf-relay rtp-nte

no vad

!

dial-peer voice 2012 voip

description ** cue prompt manager number **

translation-profile outgoing PSTN_CallForwarding

destination-pattern 739

b2bua

session protocol sipv2

session target ipv4:10.1.10.1

voice-class sip outbound-proxy ipv4:10.1.10.1

dtmf-relay rtp-nte

no vad

!

dial-peer voice 90 pots

description AU-Mobile

preference 1

destination-pattern 04........

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 68 pots

description NSW Number

preference 1

destination-pattern 02........

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 69 pots

description TAS Number

preference 1

destination-pattern 03........

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 70 pots

description WA-SA-NT number

preference 1

destination-pattern 08........

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 72 pots

description QA-number

preference 1

destination-pattern 07........

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 74 pots

description International number

preference 1

destination-pattern 0011T

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 30 pots

description Australia-1800

preference 1

destination-pattern 1800......

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 31 pots

description Australia-1300

preference 1

destination-pattern 1300......

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 32 pots

description 13 Australia

preference 5

destination-pattern 13....

port 0/2/0

forward-digits all

!

dial-peer voice 67 pots

description mel-number

preference 1

destination-pattern 9.......

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 75 pots

description mel-Number

preference 1

destination-pattern 8.......

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 76 pots

description VIC number

preference 1

destination-pattern 5.......

port 0/2/0

forward-digits all

no sip-register

!

dial-peer voice 33 pots

description Emergency NUmber

preference 1

destination-pattern 0000

port 0/2/0

forward-digits all

no sip-register

!

!

no dial-peer outbound status-check pots

!

!

telephony-service

sdspfarm conference mute-on 111 mute-off 222

sdspfarm units 5

sdspfarm tag 1 confprof1

conference hardware

video

max-ephones 14

max-dn 56

ip source-address 10.1.1.1 port 2000

max-redirect 20

auto assign 1 to 1 type bri

calling-number initiator

service phone videoCapability 1

service phone webAccess 0

service dnis overlay

service dnis dir-lookup

timeouts interdigit 7

system message UC520

url services http://10.1.10.1/voiceview/common/login.do

url authentication http://10.1.10.1/CCMCIP/authenticate.asp

load 7906 SCCP11.9-2-1S

load 7911 SCCP11.9-2-1S

load 7931 SCCP31.9-1-1SR1S

load 7960-7940 P00308010200

load 521G-524G cp524g-8-1-17

time-zone 48

date-format dd-mm-yy

voicemail 300

max-conferences 8 gain -6

call-forward pattern .T

call-forward system redirecting-expanded

hunt-group logout HLog

multicast moh 239.10.16.16 port 2000

web admin system name cisco secret 5 $1$NPt8$6I2moMN32fQoz083VCFm90

dn-webedit

time-webedit

transfer-system full-consult dss

transfer-pattern 0.T

transfer-pattern .T

secondary-dialtone 0

night-service day Sun 17:00 09:00

night-service day Mon 17:00 09:00

night-service day Tue 17:00 09:00

night-service day Wed 17:00 09:00

night-service day Thu 17:00 09:00

night-service day Fri 17:00 09:00

night-service day Sat 17:00 09:00

create cnf-files version-stamp 7960 Dec 23 2013 10:55:20

!

!

ephone-template 15

softkeys remote-in-use Newcall

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd HLog Login

softkeys seized Cfwdall Endcall Redial Pickup Meetme Gpickup Callback

softkeys connected Hold Endcall Trnsfer Confrn ConfList RmLstC Acct Park Select Join

button-layout 7931 2

!

!

ephone-template 16

softkeys remote-in-use Newcall

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd HLog Login

softkeys seized Cfwdall Endcall Redial Pickup Meetme Gpickup Callback

softkeys connected Hold Endcall Trnsfer Confrn ConfList RmLstC Acct Park Select Join

!

!

ephone-template 17

softkeys remote-in-use CBarge Newcall

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd HLog Login

softkeys seized Cfwdall Endcall Redial Pickup Meetme Gpickup Callback

softkeys connected Hold Endcall Trnsfer Confrn ConfList RmLstC Acct Park Select Join

!

!

ephone-template 18

softkeys remote-in-use CBarge Newcall

softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd HLog Login

softkeys seized Cfwdall Endcall Redial Pickup Meetme Gpickup Callback

softkeys connected Hold Endcall Trnsfer Confrn ConfList RmLstC Acct Park Select Join

button-layout 7931 2

!

!

ephone-dn 5 dual-line

number 301 no-reg primary

label 301

description PhoneA Analog

name PhoneA Analog

!

!

ephone-dn 6 dual-line

number 302 no-reg primary

label 302

description PhoneB Analog

name PhoneB Analog

!

!

ephone-dn 7 dual-line

number 303 no-reg primary

label 303

description PhoneC Analog

name PhoneC Analog

!

!

ephone-dn 8 dual-line

number 304 no-reg primary

label 304

description PhoneD Analog

name PhoneD Analog

!

!

ephone-dn 9

number BCD no-reg primary

description MoH

moh out-call ABC

!

!

ephone-dn 10 dual-line

number 201 no-reg primary

pickup-group 1

label 201

description Extension 201

name Receptionist Receptionist

mobility

call-forward busy 300

call-forward noan 300 timeout 20

!

!

ephone-dn 11 dual-line

number 207 no-reg primary

label 207

description Extension 207

name None None

!

!

ephone-dn 12 dual-line

call-waiting ring

number 203 no-reg primary

pickup-group 1

label 203

description Extension 203

name Peter Steve

call-forward busy 300

call-forward noan 300 timeout 15

huntstop channel

!

!

ephone-dn 13 dual-line

call-waiting ring

number 204 no-reg primary

pickup-group 1

label 204

description Extension 204

name Tim OConnor

call-forward busy 300

call-forward noan 300 timeout 20

huntstop channel

!

!

ephone-dn 14 dual-line

number 205 no-reg primary

pickup-group 1

label 205

description 205

name 205

!

!

ephone-dn 15 dual-line

number 206 no-reg primary

pickup-group 1

label 206

description 206

name 206

!

!

ephone-dn 16 dual-line

call-waiting ring

number 202 no-reg primary

pickup-group 1

label 202

description Extension 202

name David Holmes

call-forward busy 300

call-forward noan 300 timeout 15

huntstop channel

!

!

ephone-dn 17 dual-line

number 208 no-reg primary

label 208

description 208

name 208

!

!

ephone-dn 18 dual-line

number 209 no-reg primary

label 209

description 209

name 209

!

!

ephone-dn 19 dual-line

number 210 no-reg primary

label 210

description 210

name 210

!

!

ephone-dn 43 octo-line

number 771 no-reg primary

conference meetme

preference 3

!

!

ephone-dn 44 octo-line

number 771 no-reg primary

conference meetme

preference 2

no huntstop

!

!

ephone-dn 45 octo-line

number 771 no-reg primary

conference meetme

preference 1

no huntstop

!

!

ephone-dn 46 octo-line

number 771 no-reg primary

conference meetme

no huntstop

!

!

ephone-dn 49 octo-line

number C001 no-reg primary

conference ad-hoc

preference 3

!

!

ephone-dn 50 octo-line

number C001 no-reg primary

conference ad-hoc

preference 2

no huntstop

!

!

ephone-dn 51 octo-line

number C001 no-reg primary

conference ad-hoc

preference 1

no huntstop

!

!

ephone-dn 52 octo-line

number C001 no-reg primary

conference ad-hoc

no huntstop

!

!

ephone-dn 55

number A801... no-reg primary

mwi off

!

!

ephone-dn 56

number A800... no-reg primary

mwi on

!

!

ephone 1

device-security-mode none

mac-address 4142.4DB8.0000

ephone-template 16

max-calls-per-button 2

type anl

button 1:5

!

!

!

ephone 2

device-security-mode none

mac-address 4142.4DB8.0001

ephone-template 16

max-calls-per-button 2

type anl

button 1:6

!

!

!

ephone 3

device-security-mode none

mac-address 4142.4DB8.0002

ephone-template 16

max-calls-per-button 2

type anl

button 1:7

!

!

!

ephone 4

device-security-mode none

mac-address 4142.4DB8.0003

ephone-template 16

max-calls-per-button 2

type anl

button 1:8

!

!

!

ephone 5

device-security-mode none

mac-address 0024.97AA.E811

ephone-template 15

max-calls-per-button 2

username "Receptionist" password receptionist

type 7931

button 1:10

!

!

--More--                    !

ephone 6

device-security-mode none

mac-address 0024.C4FC.4013

ephone-template 16

username "None"

type 7911

button 1:11

!

!

!

ephone 7

device-security-mode none

video

mac-address 000F.34FA.168B

ephone-template 16

username "steve" password petersteve

speed-dial 1 xxx label "Peter - Home"

speed-dial 2 xxx label "David - Mobile"

speed-dial 3 xxx label "Tim - Mobile AUS"

speed-dial 4 xxx label "Tim - Mobile USA"

type 7960

button 1:12

!

!

!

ephone 8

device-security-mode none

video

mac-address A40C.C394.B1F0

ephone-template 16

username "tim" password timoconnor

speed-dial 1 xxx label "David - Mobile"

speed-dial 2 xxx label "Peter - Mobile"

speed-dial 3 xxx label "Clare - Mobile"

type 7911

button 1:13

!

!

!

ephone 9

device-security-mode none

mac-address 0024.C4FC.5425

ephone-template 16

type 7911

button 1:14

!

!

!

ephone 10

device-security-mode none

mac-address 0024.C4FD.E27C

ephone-template 16

type 7911

button 1:15

!

!

!

ephone 11

device-security-mode none

video

mac-address 0007.5098.1AB6

ephone-template 16

username "holmes" password davidholmes

speed-dial 1 xx label "David - Home"

speed-dial 2 xxxl abel "Sue - Mobile"

speed-dial 3 xxx label "Peter - Mobile"

speed-dial 4 xxx label "Tim - Mobile USA"

speed-dial 5 xxx label "Tim - Mobile AUS"

type 7960

button 1:16

!

!

ephone-hunt 1 sequential

pilot 501

list 202, 203, 204

final 300

timeout 8, 8, 8

no-reg pilot

statistics collect

description Sales

!

!

alias exec cca_vm_notification schedule from_time=00 to_time=24

banner login ^CCisco Configuration Assistant. Version: 3.2 (3). Fri Nov 15 22:54:23 EST 2013^C

!

line con 0

no modem enable

line aux 0

line 2

no activation-character

no exec

transport preferred none

transport input all

line vty 0 4

transport input all

line vty 5 100

transport input all

!

ntp master

end

UC520#

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