Re: Auto Attendant not allowing the DBX to follow the ephone-dn'
IIRC CUE doesn't have integrated toll fraud logic. Toll fraud logic is normally implemented in the CUE script itself.
I'm guessing that you're calling in to the AA via the Cbeyond SIP trunk and testing the dial-by-extension functionality? This would result in a hair-pinned call. In the Cbeyond trunk and then back out again over the same trunk. I could see this being an IP-to-IP GW problem.
I'm assuming your AA pilot is dialable? If so, call the AA pilot from an IP phone extension and then test the dial-by-extension functionality. I'm guessing it will work. This will rule out the CUE causing the problem and point more to a SIP internetworking problem.
If that call works, then I'm thinking Cbeyond is denying the forwarded call from an external PSTN caller. Possibly because of bogus Calling Number information. Running this "debug ccsip messages" debug while attempting to use the dial-by-extension feature from the PSTN may provide some information as to why Cbeyond would be denying the call.
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