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Community Member

Auto Attendant Transfer to Dial by Name

A couple of customers complained about the few seconds of silence you get when transferring to the dial-by-name menu.  Is there any way to eliminate this gap?

2 REPLIES
Community Member

Re: Auto Attendant Transfer to Dial by Name

This cannot be edited outside of the script itself.


Thanks,


Marcos

Community Member

Re: Auto Attendant Transfer to Dial by Name

Hi,

I came accross this earlier today - if you are using Unity Connection - you can elimate the wait time by ticking:- ignore additional input

Hope this helps

Edit Caller Input
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