I am trying to do a backup on CCA version 3.1. It won't backup. looking via cli on the uc560, the command "tftp server interface" is set to the vmail module, it cannot reach the device we are backing up to. We have tried to point the route out but it cannot ping to the destination.
I cannot see in CCA anywhere to change the default tftp server interface. I am wary of using the cli command as sometimes CCA will complain of change being made that are not via cca interface and refuse to work anymore.
from my understanding the CCA backup, will backup all of the auto attendant and vmail. This is what I am looking for. I have a copy of the IOS config. but this is for someone who only uses CCA, they need to do regular backups.
Yes, I am aware of those backup methods. I want the CCA to do the backup. The cca is administered by a user who is comfortable with that interface. Therefore CCA should be doing the backup. It wont do it because the TFTP interface is set to the vmail module. I want to change it to the Lan interface, but I am wary of doing it via command line, as CCA can become confused after a change has been made, causing to crash. I have seen this happen before. therefore If someone has the answer I would love to know. We have tried static routes from desktop and from UC560. We have disabled firewalls in the path, still no joy
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